Certificated Aerodromes Ground Services Personnel

SUBPARTA-GENERAL#

§ 68.1 Applicability.#

(a) This part prescribes the qualifications and training requirements for persons who perform ground services functions within certificated aerodromes under GACAR Parts 139, 138, and 137.

(b) This part also prescribes the responsibilities of aerodrome certificate holders to ensure that no person may perform any ground services functions unless that person satisfies the requirements of this part.

(c) This part applies to ground services personnel who are employed on a full-time, part-time or seasonal basisby:

(1) Ground service providers certificated under GACAR Part 151.

(2) “Self-handlers,” as defined in GACAR Part 151.1(d), operating at aerodromes certificated under GACAR Part 139, 138, and 137.

:ements for individuals performing ground services fu#

No person may perform any of the following job functions within a GACA certificated aerodrome under Part 139, 138 or 137 unless that person meets the requirements stipulated in this part.

(a) Ground support equipment operation. (b) Aircraft marshalling. (c) Dangerous goods handling. (d) Load control (e) Loading supervision. (f) Passenger handling. (g) Ramp supervision/aircraft turnaround coordination.

(h) Headset operation.

(i) Cargo handling.

(j) Aircraft catering.

(k) Into-plane fueling.

(l) Baggage handling.

(m) Baggage Reconciliation.

(n) Passenger boarding bridge operations.

(0) Aircraft Cleaning

§ 68.7 Training Requirements.#

(a) All personnel performing ground services within certificated aerodromes in KSA must present documentary evidence that they have successfully completed the formal training that is in compliance with this part and is specifically designed to qualify the personnel for the job function(s) for which the personnel are to be employed.

(b) The documentary evidence must include Training in the specific job function(s) according to the ground operations training baseline requirements provided in Appendix A of this part.

§ 68.9 Knowledge Training & Attendance.

Attendance of knowledge training is mandatory for all stu (b) No ground service provider may require any student to attend knowledge training more than eight (8) hours in any day or more than forty (40) hours in any 7-day period.

(c) Each knowledge training instruction unit period must not be less than forty-five (45) minutes in length excluding breaks.

GACAR PART 68 - CERTIFICATED AERODROMES GROUND SERVICES PERSONNEL#

(d) The ground service provider must:

(1) Maintain for each knowledge training session a record of attendance, indicating at the end the students absent from the corresponding training session.

(2) Ensure that in the event a student is absent from a knowledge training session the organization delivers to that student the corresponding training, and such training is documented.

(e) The records of attendance must be made available for inspection upon request by the President and/or the Certificated Aerodrome.

§ 68.11 On-Job-Training (OJT) & Logbook.#

(a) Each OJT training session must have a set of clearly defined learning objectives.

(b) Each OJT instruction unit period must not be less than sixty (60) minutes in length

(c) No ground service provider may require any student to attend OJT training more than eight (8) hours in any day or more than forty (40) hours in any 7-day period.

(d) Each ground service provider shall maintain an OJT training log for each trainee.

(e) Each entry in the OJT training log must include the following information:

(1) Full name and national identification/passport number or Iqama of trainee.

(2) Full name of instructor.

(3) Airport location where the training activity was carried out.

(4) The date of the training activity.

GACAR PART 68 - CERTIFICATED AERODROMES GROUND SERVICES PERSONNEL#

(5) Description of the activity performed, including:

(i) The process, procedure, scenario, function or task implemented, distinguishing between normal operating, contingency and emergency cases;

(ii) The prevailing or simulated conditions under which it was performed;

(ii) The airline and type of aircraft served (where applicable);

(iv) The volume of passengers served (where applicable);

(v) Any other specifics deemed appropriate.

(f) The OJT training log must be always kept updated and made available for inspection upon Request by the President and/or the Certificated Aerodrome.

§ 68.13 Knowledge Examinations.#

(a) Knowledge examinations conducted under this part must be held in an enclosed environment free of noise and distractions.

(b) Examinations can be held either:

(1) Separately for each training module of a training component, or.

(2) Collectively for all modules of the corresponding training component.

(c) Exams passed on mandatory training components may not be repeated for ground services staff who change their job function.

(d) Dangerous Goods (DG) exams must cover all topics and subtopics from the DG category applicable to the job function of the candidate in accordance with GACAR Part 109.

GACAR PART 68 - CERTIFICATED AERODROMES GROUND SERVICES PERSONNEL#

(e) The database of examination questions must be reviewed, updated and enriched on an annual basis for all training relevant to the operations specifications of the certificate holder.

(f) Any student found during a knowledge examination to exhibit dishonest behavior, cheat or in possession of material pertaining to the examination subject, other than the authorized documentation, must be disqualified and not take any examination for at least six (6) calendar months after the date of the incident.

(g) Any examiner found during a knowledge examination to provide answers to exam questions to a student being examined, must be disqualified from acting as an examiner and the examination declared void.

s 68.15 OJT Assessments.

(a) OJT assessments conducted under this part must:

(1) Take place at the end of the OJT training within one or multiple sessions.

(2) Cover all OJT training elements delivered pursuant to GACAR § 68.11 , including the testing of normal, contingency and emergency procedures, functions or tasks and the operation of the associated ground support equipment, systems or means.

3) Be carried out under real and diverse operating conditi (b) A pass mark can be granted when the OJT assessor is satisfied that the learning objectives of the OJT training delivered have been met, and the candidate has demonstrated the capability to successfully:

(1) Use and operate the relevant ground support equipment, systems or means without undue strain, and

(2) Satisfactorily discharge its duties and execute the corresponding ground handling procedures, functions or tasks associated with the learning objectives of the complete OJT training delivered on the subject.

(c) A final assessment report must be prepared and signed by the assessor in the manner prescribed by the President, indicating the level of proficiency of the candidate as: FAIL or RETRAIN or PASS/GOOD or PASS/VERY GOOD.

(d) OJT assessments must be endorsed by the certificated ground service provider to be valid.

§ 68.17 Recency of Experience#

For ground services personnel who have not performed their assigned job functions for more than three month, their employer must provide refresher training in accordance with Appendix A of this part designed to qualify the staff for the job function(s) for which the staff is employed.

§ 68.19 Obligations, Privileges and Limitations.

(a) Obligations- Each person performing a ground services job function under this part must

(1) Satisfy the requirements of this part at all times.

(2) Comply with the policies, procedures and instructions of their employer and their sponsoring organization; and

(3) Exercise their duties with due regard to safe operations and best practices.

(b) Privileges- Subject to compliance with the requirements specified in this part, the privileges of the qualified ground services personnel under this part are to provide the specific ground service for their employer in accordance with the job function(s).

(c) Limitations

(1) No person may perform any ground service function while under the influence of any psychoactive substance, because of which human performance is impaired.

(2) No person may drive on the airside without a valid airside driving permit issued by the relevant aerodrome operator.

APPENDIX A TO GACAR PART 68 - GROUND OPERA TIONS TRAINING (GOT) BASELINE REQUIREMENTS#

The coming into-force date for the service providers' implementation is by 31 December 2025 for Appendix A to Part 68.

GACAR Part 68 - Appendix A#

1. Purpose#

This document provides general guidelines to Ground Service Providers (GSPs) and their associated training organizations for delivering comprehensive training and assessing their employees prior to being entrusted to exercise their duties and responsibilities in the context ofGACARPart68.

2. Legal Basis#

3. Applicability#

Certificated GSPs must ensure that their employees, exercising the duties and responsibilities of the Job Functions described in GACAR Part 68, are trained in accordance with the Master Training Curriculum presented in Table B of this document and the training syllabi of the respective Training Components.

4. Master Training Curriculum#

(a) The Master Training Curriculum (Table B) prescribes the Training Components required for each Job Function identified in GACAR Part 68.

(b) A total of twenty (20) Training Components are defined, as follows:

TABLE A
Training Components
(1)	Regulatory Awareness	y r o t a d n a M
(2)	Airport/Airside Health & Safety
(3)	Emergency Response Awareness
(4)	Security Awareness
(5)	Human Factors Awareness
(6)	Aerodrome Familiarization
(7)	Headset Operation
(8)	Marshalling
(9)	Load Control
(10)	Loading Supervision
(11)	Baggage Handling / Reconciliation
(12)	Passenger Handling
(13)	Cargo Handling
(14)	Passenger Boarding Bridge Operation
(15)	Airside Driving

TABLE A
Training Components
(16) (17)	Turnaround Coordination/Ramp Supervision
	Ground Support Equipment (GSE) Operator:
	Push-back	s e d o M E S G
	High-Loader
	Cargo Loader
	ULD-Transporter
	Passenger/Crew Bus
	Passenger Steps
	Conveyor Belt
Catering Vehicle
Waste & Water Unit
Baggage Tractor
Air Starter Unit (ASU)
Ground Power Supply (GPU)
Air Condition Unit (ACU)
PRM Vehicle
	De-/Anti Icing Equipment
Forklift
	Fueling Bowser - Hydrant Dispenser
(18)	In-Flight Catering
(6L)	Aircraft Cleaning

(c) The six (6) first Training Components presented in Table A above are mandatory for al JobFunctions.

(d) Each Component Profile outlines the following items:

(1) Knowledge Modules (KM), specifying the total minimum classroom training units required for all topics and subtopics included in the training modules. (2) Additional Modules, referring to certain required Training Components or/and Modules which are delivered and assessed at a theoretical level only, i.e. they exclude On-JobTraining (OJT). In this context, the trainee cannot exercise the job function that corresponds to an "Additional Module" unless they are trained to the full extent of the corresponding syllabus (both theoretical and OJT) and are assessed accordingly. (3) On-Job-Training (OJT), identifying the required duration and conditions of supervised OJT. (i) OJT duration is normally defined in terms of the minimum number of events that must be completed, e.g. number of push-backs, flights processed, number of arrivals or/and departures, etc. In some cases it may also be defined as the minimum duration required, i.e. in terms of working days of operation. (i) OJT conditions identify the aircraft type, i.e. wide/narrow body aircraft, and the conditions of operation, i.e. day/night, international or domestic flights, etc. (4) Qualification Criteria (QC), defining both the knowledge exam and OJT assessment requirements after the corresponding training is respectively completed. OJT assessment is provided in terms of duration, i.e. days or number of events that must becompleted. (5) Component Recurrence (CR), describing the frequency and the extent of the content of recurrent training for each Training Component.

5. Knowledge Modules & Practical Training

(a) The number of classroom training units indicated in the Component Profile or each Knowledge Module constitutes the minimum requirement. (b) A classroom training "unit" period cannot be less than 45 minutes. (c) Organizations may choose to deliver more knowledge and/or practical training appropriate to the level / knowledge / background of their trainees pursuant to a Training Needs Analysis (TNA). (d) The subtopics described under each topic (where applicable) are indicative and not exhaustive. (e) The material of each Training Module should include: (1) List of Revisions (2) Table of Contents (3) Course Objective & Description (4) List of References (f) Practical training can be delivered as a continuation or part of knowledge modules involving the actual implementation of the functions or tasks under simulated conditions and/or a mock-up, simulator or equivalent ground support equipment or system.

6. On-Job-Training#

(a) On-job-training refers to the actual implementation of the functions or tasks under real life conditions and the actual ground support equipment or system with the active and progressive participation of the trainee, so that they can ultimately perform on their own merits the corresponding functions or tasks under diverse conditions and multiple runs. (b) On-job-training can be conducted only after the completion of the associated knowledge modules and practical training, where applicable. (c) The number of OJT events indicated in the Component Profile constitutes the minimum requirement. (d) OJT must be conducted on different aircraft types or scenarios and under different conditions to promote the acquisition of diverse experience.

7. Knowledge Qualification Criteria

(a) The organization may choose to hold a dedicated exam for each Training Module or a comprehensive exam for the whole Training Component (i.e. merge training modules into one single exam). (b) Exams must cover all topics and subtopics indicated in the relevant training module(s). (c) Exams passed on the mandatory Training Components (e.g. regulatory awareness, airport/airside health & safety, security awareness, human factors, emergency response awareness and airport familiarization) or on identical Training Modules may not be repeated if employees change their Job Function. (d) Dangerous Goods (DG) exams must cover all topics from the DG Category applicable to the Job Function(s) of the staff, and comply with ICAO and IATA Dangerous Goods training requirements.

8. OJT Assessment#

(a) OJT assessments must be conducted on different aircraft types, scenarios, and under different conditions to the extent possible. (b) The assessor must indicate the level of proficiency of the candidate in the Final Assessment Report as follows: (1) FAIL (2) IMPROVE / RETRAIN (3) PASS / GOOD (4) PASS /VERY GOOD

(c) All OJT, shadowing training, and OJT assessments must be documented, filed, and retained in accordance with GACAR Part-151, Subpart I.

9. Recurrent Training#

(a) Recurrent training must cover all relevant topics of the corresponding Training Component. (b) The frequency and content/duration of recurrent training are defined in the Component Profile. (c) During recurrent training, emphasis must be given on operational and regulatory updates, as well as new information, methods, or techniques relevant to the topics covered in the correspondingTraining Modules.

10. Recency Training#

When an employee is absent for a period of time, the certificated organization must ensure that the following recency training is provided:

GACA uallulhlLolelluell GeneralAuthorityofCivilAviation	GROUND OPERATIONS STRAINING Baseline Requirements
GENERALTRAININGGUIDELINES

Absence Period	Obligations of Employer
3-6 months		Provide documented briefing on any new procedural, organizational or equipment and infrastructure changes. Employee works under documented supervision/On-Job-Training
6-12 months		for at least 1 day. Provide documented briefing on any new procedural, organizational or equipment and infrastructure changes.
	for at least 2 days.	Employee works under documented supervision/On-Job-Training
12 - 18months		Provide documented “condensed" recurrent training including a infrastructure changes. Employee works under documented supervision/On-Job-Training
		for at least 3 days. Conduct and document an OJT assessment of competence as per initial training requirements.
18 -24 months		Provide documented full recurrent training course including an update on new procedural, organizational or equipment and infrastructure changes.
	days.	Employee works under documented supervision/OjT for at least 4 Conduct and document an OjT assessment of competence as per initial trainingrequirements.
Over24months		Provide and document the full initial knowledge and On-Job- Training course, including knowledge examination and OJT assessment of competence.

MASTERTRAINING CURRICULUM

M=MandatoryComponent

M[x]=MandatoryModule(s)/Component P=Provisional Module(s)/Component

Training Components

M

=MainJobFunctionComponent

GACARPart-68JobFunctions

2

3

4

5 6

7

8

9

10

11

12

13

14

15

16 17

18

19

Ground Support Equipment Operator

1

M

PushbackTractor

M

M

M

M

M M

M

M

M1

High-loader

M

M

M

M

M

M

M

M2

Cargo Loader

M

M

M

M

M

M

M5-6

M1-3

M

M3

ULD Transporter

M

M

M

M

M

M

M5

M

M4

Passenger/CrewBus

M

M

M

M

M

M

M

M5

PassengerSteps

M

M

M

M

M

M

M

M6

ConveyorBelt

M

M

M

M

M

M

M4

M1

M

M7

CateringVehicle

M

M

M

M

M

M

M

M8

P

Waster/WaterUnit

M

M

M

M

M

M

M

Baggage Tractor

M

M

M

M

M

M

M

M10

AirStarterUnit(ASU)

M

M

M

M

M

M

M

M11

Ground PowerUnit(GPU)

M

M

M M

M

M

M

M

M12

AirConditioning Unit(ACU)

M

M M

M

M M

M

M

M

M13

PRMVehicle De-/Anti-icing

M M

M

M

M

M M

M

M

M14

M

M

M

M

M

M M

M

M15

Other(Forklift)

FuelingBowser/HydrantDispenser

M

M

M M

M

M

M16

Aircraft Marshalling

M M

M

M

M

M M

M

M

M17

Load Control

M M

M

M

M M M M M M M M M M M

M M M M M M M M M M M

M M

M

M M1-6 M2&9

M M

P P M M2-5

M M1-3,6

M

M

M

M

M

M

LoadingSupervision Passenger Handling Turnaround Coordination/RampSup. Headset Operation Cargo Handling In-Flight Catering(Facilities) Baggage Handling Baggage Reconciliation PaxBoarding BridgeOperation Aircraft Cleaning

M M M M M M M M M M M M M M M M M M M M

M M M M M M M M M M

M M M M M M M M M M

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 1	REGULATORY AWARENESS

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	Minimum Duration/ Requirements		S			M
1.	(a) Knowledge Modules:	8units
	(b) On-Job-Training: (durationorevents)	N/A
2.	QualificationCriteria:	WrittenExam:	Min:70%perexam
		OJTAssessment:	N/A
3.	Component Recurrence:	36 months, up to 50% reduced units

No 1.	Knowledge Modules GACAR Part-151	Topics / Subtopics
Key Points	(a)	）151.1Applicability
	151.3Requirementfor Certificate	(b)
	(c) 151.5 Technical and Operational Standards
	(d) 151.9 Subcontracted Activities
	(e) 151.11 Inspections
	(f) 151.25IssueofCertificate
	(g) 151.27 Contents of Operations
	Specifications (h)	）151.31ValidityofCertificate&Operations
	Specifications (i) 151.43 Management Personnel Requirements
	(i) 151.45ManagementPersonnel Resp/ties
	151.47 Supervisory Personnel Requirements
(k) (I) 151.73 Training Manual Contents
(m) 151.75 Dangerous Goods Training
(n) 151.77 Recency
151.83 Motorized & Non-Motorized GSE
(0) (p) 151.85 Maintaining GSE (q)
(r)	151.87Personal Protective Equipment(PPE)
	151.93PersonnelDutyPeriodLimitations&
	Rest Requirements. (s) 151.101 Quality Assurance/Compliance
	151.113Personnel Records
	(t) (u) 151.115 Training Records
	(v) 151.117 Occurrence Reporting

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT	REGULATORY AWARENESS

No	Knowledge Modules	Topics / Subtopics	S		M
2. 3.	GACARPart68
Key Points GACARS		(a) 68.1 Applicability
		(b) 68.3 Requirements on individuals performinggroundservicesfunctions
		(c) 68.7 Training Requirements
		(d) 68.9 Obligations, Privileges, and Limitations
		(e) 68.17 Recency of Experience
		(f) 68.23 Offences Involving Psychoactive Substances
	IntroductiontoOther
(a) Passenger Rights in the KSA (b) GACAR Part 5
(c) GACAR Part7 (d)
GACAR Part 91.29
(e) GACAR Part 13
(f) GACARPart 109
4.	Introduction to International Regulations	(g) GACARPart139
		(a) ICAO framework
		(b) IATA/AHM/IGOM framework (c)HACCP/IFSA/IFCA/WHOframework
		(for Catering Companies) (d) JIG framework (for Fueling Companies)
		(e) IATA CHM/DGR (for Cargo Companies)

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 2	AIRPORTIAIRSIDE HEALTH I&SAFETY

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	MinimumDuration/Requirements		S			M
1.	(a) Knowledge Modules:	16 units
	(q) ）On-Job-Training: (durationorevents)	N/A
2.	QualificationCriteria:	WrittenExam:	Min:70%perexam
		OJTAssessment:	N/A
3.	Component Recurrence:	36 months,up to 50% reduced units

No	Knowledge Modules	Topics / Subtopics	S	1		M
1.	IntroductiontoSMS
		(a) Safety Philosophy
		(b) Safety Management System (SMS) - General
		Safety Functions & Responsibilities
		Safety Policy
		Safety Risk Assessment
		Safety Assurance
		Safety Promotion
		Continuous Improvement
2.	SafetyAwareness
		(a) Corporate Policies & Commitment
	(d) Safety Supervision & Coordination
	(e) Workload Management
	(f) Decision Making
	(g) FOD Prevention
	(h) Fire Prevention-General
	Causes of Fire & Spread
	Fire Ratings
	Fire Extinguishers Classification, Types & Usage
	Emergency Response - General
	Fire Extinction / General Firefighting
	Fire Prevention
	Accidents, Incidents, & Near Misses
	(i)
	Damage to Aircraft, GSE, & Facilities

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 2	AIRPORTIAIRSIDE HEALTH 1&SAFETY

No	Knowledge Modules	Topics / Subtopics	S		M
		Actions Required
		CostofAccidents&Incidents
		(i) Mandatory Occurrence Reporting
		(k) Voluntary Occurrence & Hazard Reporting
		(I) Case Studies / Exercises
Airport Safety Hazards		AnalysisofAirsideAccidents
3.
		(a)Vehicle Movement-General
		Introduction to Airside Markings & Signage
		Speed Limits & Airside Regulations
		Right of Way
		Parking/Staging of GSE
		(b）GSE Operation &Serviceability
	(c) ）Pedestrian Movement
		(d) Aircraft Movements (Arrival & Departure)
	(e) Jet Engines (f）
		Propeller Driven Aircraft & Helicopters
	(g) Aircraft Antennae Protrusions
(i)	(h) Aircraft Fueling Operation & Spills
	Adverse Weather Precautions
	Slippery / Contaminated Apron Conditions
	Thunderstorms / Lightning
	High Wind Conditions & Activity Table
Sandstorms	Low Visibility Procedures
Intense Heat
(i) Night Operations
(k) Introduction to Dangerous Goods (inc.
(I)	Lithium Batteries)
4. Personal Protection	Runway Incursions
	(a) Personal Protection and Equipment (PPE)
	(b) Safe Working & Operating Practices
		Health & Safety Principles

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 2	AIRPORTIAIRSIDE HEALTH 1&SAFETY

No	Knowledge Modules	Topics / Subtopics	S	1	M
		Responsibilities of Employer
		Occupational Health Program
		ResponsibilitiesofEmployee
	(c) )Infectious&TransferableDiseases/Viruses
	CommonSelfProtectionMeasures
	(d) Accidents & Incident Prevention
	Musculoskeletal Injury Prevention
	Working at Heights
	Trips, Slips, &Falls
	Noise
	Case Studies-Accidents in Workplace
	(e) First Aid

GACA uallhU ololgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 3	EMERGENCY RESPONSE AWARENESS

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	MinimumDuration/Requirements		S			M
1.	(a) Knowledge Modules:	4units
	(q) ）On-Job-Training: (durationorevents)	N/A
2.	QualificationCriteria:	WrittenExam:	Min:70%perexam
		OJTAssessment:	N/A
3.	Component Recurrence:	36 months,up to 50% reduced units

No		Topics / Subtopics		S	M
1.	Knowledge Modules Emergency Awareness
	(AEP)	(a) Introduction to Airport Emergency Plan
	Definitions
	Responsibilities/Accountabilities
	Airport Emergency Chart
	(b) General Interfaces with Airport's AEP Cases (where applicable)
	Aircraft Local Standby
	Aircraft Full Emergency
	Aircraft Accident on Airport
	Aircraft Accident off Airport
	Airport Structural Fire
	Bomb Threat
	Dangerous Goods Accident
	Large Fuel Spills - Fuel Shut-off Valves
	Unlawful Interference (including hijacking).
Contagious Diseases / Pandemic
National Disaster
Emergency Exits	(c) Building/Terminal Evacuation
	Assembly Points (Airside/Landside)
	General Involvement & Actions
	(d) Response to General Emergencies
	Emergencies Codes & Alarms	(where
	applicable)
	Responsibilities - Line of Command

GACA uall ulhUolellg GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 3	EMERGENCY RESPONSE AWARENESS

No	KnowledgeModules	Topics/Subtopics	S		M
	ResponsetoStructuralFire
		Response to Injuries (staff or passenger)
		Response to other Ground Accidents
		Response to Spillages (fuel, hydraulics, other)
		(e) TriageProcess
		(f) Emergency Communication & Reporting
		(g) Emergency Case Studies

GACA uall lhollJ GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 4	SECURITY AWARENESS

S = Satisfactory or N/A

I=Incomplete

M =Missing

No	Component tProfile	MinimumDuration/Requirements		S			M
1.	(a) KnowledgeModules:	4units
	(b) On-Job-Training: (durationor events)	N/A
2.	QualificationCriteria:	WrittenExam:	Min:70%perexam
		OJTAssessment:	N/A
3.	Component Recurrence:	36 months, up to 50% reduced units

No				S 1		M
1.	Knowledge Modules Airport Security Awareness	Topics / Subtopics
		(a) Introduction to Aviation / Airport Security
	International Regulations
	National Regulations
	Airport Rules & Regulations
		(b) Authorities, Roles & Responsibilities
	Areas	(c) Security Prohibited Areas / Restricted
	(d) Access Control
	(e) Security Threats to Aviation
	Security Alert Stages
	Suspicious Behavior	(f)
	Passengers
Staff
(g)	Preventionof BaggagePilferage
(h)	Data & Document Protection
(i) Basic Devices	Identification of Explosives &
(j)	Security-related Emergencies
	BombThreat toAircraft or Facilities
Unattended Bag
Active Shooter
	Security-related Contingencies
(i)	SecurityCaseStudies

GACA uall ulhUolellg GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 5	HUMAN LFACTORS AWARENESS

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Proffile	Minimum Duration/Requirements		S			M
1.	(a) Knowledge Modules:	8units
	(q) On-Job-Training: (duration or events)	N/A
2.	QualificationCriteria:	WrittenExam:	Min.70%perexam
		PracticalAssessment:	N/A
3.	Component Recurrence:	36 months, up to 50% reduced units

No		Topics / Subtopics	S	1	M
1.	Knowledge Modules Human Factors
	(a) Safety Policy
	(b) Procedural Compliance
	(c) Culture & Behaviors
	Safety Culture
	Organizational Culture
	Local Culture
	Human Behavior
	Motivation&Attitude
	Positive Communication
	Teamwork
	(d) Human Errors & Factors
"Dirty Dozen"
Human Performance Limitations
Environmental Considerations
Error Prevention
Tools & Task Sign-off Practices
Planning for Tasks & Equipment
Professionalism & Integrity
Shift & Task Turnover
Fitness for Duty
Effects of Psychoactive Substances
Ergonomics
SituationalAwareness

GACA yuall ulh olallel GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 5	HUMAN FACTORS AWARENESS

No	Knowledge Modules	Topics/ Subtopics	S		M
	(e)Fatigue/Alertness Management
		Fatigue Concepts & Awareness
		StressManagement
		TimePressure
		Peer/Management tPressure
		f) Case Studies
		OccurrencesduetoHumanFactors

GACA uall lholllg GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 6	AERODROME FAMILIARIZATION

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	Minimum Duration/Requirements			S		M
1.	(a) Knowledge Modules:	8units
	(q) On-Job-Training: (duration or events)	N/A
2.	QualificationCriteria:	WrittenExam:	N/A
		PracticalAssessment:
3.	Component Recurrence:	N/A

No		Topics / Subtopics			M
1.	Knowledge Modules Airport Environment
	(a) Aerodrome Layout
	Landside
	Airside & Aircraft Stand Numbering
	(b) Airport Rules & Regulations
	Airport Safety Specifics
	Airport Security Specifics
	Relevant Standard Operating Procedures
	Violations & Penalties
	(c)： Staff Access & Access Control System
	(d) Location of Company Offices
	(e) Location of Stakeholders
Airport Authority / Operator & Functions
Police
Immigration
Customs
Airlines/AOC/AUC
MedicalCentre/FirstAid
Veterinary
Other Ancillary Facilities & Organizations
(f) Emergency Response Concept
General Introduction of Airport ERP Planning
Emergency Assembly Points & Locations
Emergency Contacts

GACA yuall lh ollel GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 6	AERODROME FAMILIARIZATION

No	Knowledge Modules	Topics/ Subtopics	S		M
2.	AirportTour
		(a)A Airport Walkabout
		Terminal & Airside Staff Access Points
		Landside/Curbside/ StaffParking
		Airside/AircraftStands
		AncillaryFacilities

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 7	HEADSET OPERATION

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	Minimum Duration/ Requirements		S		M
1.	(a) Knowledge Modules:	16 units
	(b) On-Job-Training: (duration or events)	Headset Operation:	60a/cturnarounds Narrow&widebody a/c National&international airlines,wherepossible
2.	Qualification Criteria:	Written Exam:	Day&night operations Min: 70%per exam
		ICAO Level 3 or	Passing grade (or
		equivalent OJT Assessment:	certificate) 3 flights
	3. Component Recurrence:	36 months, up to 50% reduced units

No	Knowledge Modules	Topics / Subtopics	S			M
1.	Headset Operations
		(a) Headset Coordination -General
		Duties & Responsibilities
	Phonetic Alphabet
		Phraseology with Cockpit Crew
		Coordination with Pushback Driver
		Coordination withWingWalkers
		Coordination for Towing
		(b）Equipment Overview
		(c) Aircraft Arrival Procedure
	Arrival Sequence &Connection	StandWalkAround&FODCheck
		Dialogue Initiation
		Arrival Procedure Communication
		(d) Aircraft Exterior Systems
		Aircraft Doors & Numbering
Engine Numbering	Panels, Latches & Components
Probes & Exterior Systems
(e）AircraftPre-departure Procedure

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 7	HEADSET OPERATION

No	Knowledge Modules	Topics / Subtopics		s1	M
		Aircraft Walk-around & Checks
	Departure Procedure Communication
	(f) Aircraft Engines Start-up
	Safety Precautions
	Start-upProcedure&Communication
	(g) Push-back & Towing
	Push-back Instructions & Sequence
	Aircraft Positioning
	Contingencies (e.g. intercom failure)
	Push-back Standard & Emergency Hand Signals
	Connection/Disconnection
	Shear Pins
	Parking Brake
	Tug Capabilities/Categorization
	(h) Marshalling Aircraft	Signals & Techniques for
	Standard Hand Signals to Flight Deck
Ground to Flight Deck Emergency Hand Signals
Wide Body Aircraft Specifics
Narrow Body Aircraft Specifics Stopping Guidance
Day & Night Operations
(i) Marshalling Signals for GSE
Emergency Hand Signals to GSE
GSE Positioning & Reversing Hand Signals
(! Wingman/Wing-walker Task Specifics
Responsibilities
Proper Positioning
Hand Signals
(k) Adverse Weather Implications
	High Wind Operation & Precautions
Precipitation	Low Visibility Operations (Sandstorm, Fog, etc.)

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 7	HEADSET OPERATION

No	Knowledge Modules	Topics / Subtopics	S	1	M
		Thunderstorm / Lighting
2.	EmergencyProcedures
	(a） Communications with Cockpit & Actions
		Large Fuel Spill / Fuel Shut Off Valve
	Fire GSE on the Ramp
		Aircraft Evacuation on the Ramp
		Servicing Aircraft Under Threat (Bomb Threat,
	Illegal Aircraft Seizure) Incoming Aircraft with Local Standby
		Incoming Aircraft with Full Emergency
	Gate/Terminal Fire
	Terminal Evacuation on the Ramp
	Accident with Dangerous Goods
	Coordination & Promulgation of Information
	(b) Emergency Case Studies
		Emergency Communications & Response

GACA uualllhlLololugJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 8	MARSHALLING

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	MinimumDuration/ Requirements			S		M
1.	(a) Knowledge Modules:	8units
	(b) ）On-Job-Training: (duration or events)	Marshalling (Hand Signals):	30arrivals Narrow&widebodya/c Day&nightoperations
2.	QualificationCriteria:	WrittenExam:	Min: 70% per exam
		OJTAssessment:	3 flights
3.	Component ：Recurrence:	36 Months,up to50%reducedunits

No				S	M
1.	Knowledge Modules General	Topics/ Subtopics
	(a) General
		Apron Stands Sizing / Categorization
	Apron, Stand Markings & Stop Bars
	Equipment Restricted Area (ERA)
	Visual Docking Guidance System (VDGS)
	Annex-14 Aircraft Wingtip Clearances
	TWY/RWY IncursionAvoidance
	Aircraft Engine Numbering
	(b) Marshalling Equipment
	Types & Use During Day & Night
	Serviceability	Visual Docking Guidance System (VDGS) &
	(c) Practical Hand Signals for GSE
	Emergency Hand Signals to GSE
	Push-back Hand Signals
AircraftMarshalling	GSE Positioning & Reversing Hand Signals
2.	(d）Aircraft Pre-arrival Actions
	StandWalkAround&FODCheck
	Expected GSE Docking Sequence
	(e)Marshalling Signals & Techniques for
	Aircraft Standard Hand Signals to Flight Deck
	Ground to Flight Deck Emergency Hand
	Signals

GACA uall ulbUolellg GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 8	MARSHALLING

No	Knowledge Modules	Topics / Subtopics		S	1	M
		Wide Body Aircraft Specifics
		Narrow Body Aircraft Specifics
		Stopping Guidance
		Day & Night Operations
		Overview of Marshaling Hazards & Risks
		(f) Marshalling Signals & Techniques for Helicopters
		Helipad/Heliport Operations
		(g) Wingman/Wing-walker Task Specifics
		Responsibilities
		Proper Positioning
	Hand Signals
(h) Adverse Weather Implications
Precipitation
Thunderstorms / Lightning
Low Visibility Operations (Sandstorm, Fog, etc.)
Intense Heat Visual Distortion at Distance (i)
3. Emergency Procedures	Practical Exercises
	(a) Response & Actions
	Large Fuel Spill / Fuel Shut Off Valve
	Fire GSE on the Ramp
	Aircraft Evacuation on the Ramp
	Gate/Terminal Fire
Terminal Evacuation on the Ramp Accident with Dangerous Goods
(b) Emergency Case Studies

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 9	LOAD CONTROL

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	Minimum Duration/ Requirements			S		M
1.	(a) Knowledge Modules:	40 units
	(b) Aircraft Specific:	Aircraft &system specific training,as appropriate
	(c) Additional Module:	Dangerous Goods: Cat 10
	(d) On-Job-Training:	Load Control:	50flightsper aircrafttype Narrow&widebodya/c
	(duration or events)	WrittenExam:	70%Electronic&30% ManualLoad-sheet Min:70%per exam
2. 3.	QualificationCriteria:	OJTAssessment:	2 flights electronically 1 flight manually
	Component Recurrence:	24 months, up to 50% reduced units

No	Knowledge Modules	Topics / Subtopics	S	1		M
1.	Aviation Basics
		(a) Introduction
Definitions		Terminology
Abbreviations
Aviation Phonetic Alphabet
Universal Time Control Zone (UTC)
Airport Codes
IATA&ICAOCodes
2. Theory of Aircraft Balance
	(a)Theory of Flight
	Mean Aerodynamic Chord (MAC)
	Reference Chord (RC)
	SafeRangeofMAC/RC
	Aircraft Center of Gravity (CG) & CG Movement
	Aircraft Center of Pressure (CP)
	Aircraft Flight Controls
	(b) Weight & Balance Principles
Theory of Flight
Principles of Balance

GACA uuallulh olallel GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 9	LOAD CONTROL

No	Knowledge Modules	Topics / Subtopics	S	1	M
		Weight & Balance Abbreviations
	Basic Aircraft Weight
	Dry Aircraft Operating Weight
	Aircraft Operating Weight
	Payload Stab Trim Settings
	Drop Line Trim Chart Consequences 6of AircraftOverloading&
	Unbalancing
	(c) S Structural Weights
	Maximum Zero Fuel Weight
	Maximum Taxi Weight
	Maximum Take-off Weight
	Maximum Landing Weight
	Maximum Weight Restrictions
	(d) Fuel Weights
	Contingency Fuel
	Alternate Fuel
Landing Fuel Fuel Loading
Taxi Fuel
Take-off Fuel
Trip Fuel
Ballast Fuel
Load Planning	(e) Exercises
3.
	(a) Aircraft Type Specific Instructions
	(b) Carrier Specific Instructions
	(c) Aircraft Loading Principles
	Preparation Before Loading
	Cargo Hold Doors - General Introduction
	Anti-Tipping Procedure
	Bulk Load & Buk Loaded Aircraft
Containerized Aircraft

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 9	LOAD CONTROL

No	Knowledge Modules	Topics / Subtopics	S	1 M
4.		Off-Load Operations
		On-Load Operations
		Seat Loading
		ULD Loading
		Load Categories
		Loading & Off-loading Priorities
		Special Loads
		Optimum Trim
		Multi-Leg Flights
		Aircraft Structural Strength & Loading Limitations
(a) Aircraft Structure Terminology
General Design Limits
Fuselage Limits
Floor Structure
Aircraft Cabin and Bays
Aircraft Locations & Holds/Compartments
Cargo Doors Dimensions
Height Limitations
Contour Limitation
(b) Aircraft Structural Loading Limitations
Area Load Limitations
Cumulative Load Limitations
Combined Load Limitations
Hold Limitations
	Compartment Limitations
	Asymmetrical Load Limitations
	(c) Floor Loading Limitations
	Contact Load Limitations
	Point Load Limitations
	Running Load Limitations
	Load/Weight Spreading Tables
(d) Decompression Panels
GeneralAwareness

GACA uuallulh olallel GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 9	LOAD CONTROL

No	Knowledge Modules	Topics / Subtopics	S			M
5.	ULD Familiarization
		(a) Aircraft Familiarization
		Aircraft Types & Annex-14 Categories
		Size/Dimensions
	Configurations
	(b) ULD Familiarization
		Definitions
		IATA ULDIdentificationStandards
		ULD De-coding
		ULD Types
	Base Dimensions
		Maximum Weights of ULD
	ULD Testing & Certification
	Certified & Noncertified ULDs
	Flight Safety Requirements & Compatibility
	ULD Unserviceable Features (airworthiness)
	Handling of ULDs Found Unserviceable.
Documentation	(c)Tagging
Loading Instruction
6. Report (LIR)	Labeling & Markings
	(a) LIR Layout
	(b) Load Codes (c) Minimum Information Required
	AsperIATAAHM.
	(d) )LiR Preparation & Release (e) Loading Instructions
	Loading & Offloading Instructions
	Communication of Instructions
	(f) Responsibilities & Signatures
(g) Finalization of LIR
	Input of Deviations
	Processing of Deviations
	Acknowledgement of Deviations

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 9	LOAD CONTROL

No	Knowledge Modules	Topics / Subtopics	S	1	M
7.	Load&Trim Sheet
		(a) General Principles
	(b) Load & Trim Sheet Lay-out
	(c) Manual Load&TrimSheet
	(d) ACARS Load & Trim Sheet
	(e) LoadsheetIssuance
	Issuance	Communications
		Checking (electronic & manual modes)
	Signatures (f)
	(g)	LMC Procedures
	Aircraft&System	Load Sheet/LIR Cross-Check
(h) Load Distribution Message
(i) Load Spreading Theory & Tables
(i) Exercises
[Over & above the total minimum required units]
8. Specific Training 9. Documentation & Messaging	(a)Aircraft Type Specifics EDP & Trim Sheet (b)Aircraft Type Practical Exercises
	(a) Messaging
	Reading & Sending Standard Messages
	Movement Messages (MVT)
	Load Messages (LDM)
	Container Pallet Message (CPM)
	ULD Message (UCM)
	Carrier Specific Messages
	Statistical Loading Summary
	(b) )Documentation
		File Filling (Mandatory Filling Items & Period)
		Operational Flight Plan
	Notice to Captain (NOTOC)
	Specific Requirements & Manuals
	Cargo Documentation
	Baggage Documentation

GACA uall ulhUolellg GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 9	LOAD CONTROL

No	Knowledge Modules	Topics/ Subtopics	S		M
	EmergencyProcedures	(C) )IMP (Interchange Message Procedures)
10.		(d) Exercises
		(a) Miss-calculations Reporting
		Notifying Aircraft Affected
		(b)Aircraft Accidents/lncidents
		CoordinationandPromulgationofInformation
		(c) Case Studies

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 10	LOADING SUPERVSION

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	Minimum Duration / Requirements		S	一		M
1.	(a) Knowledge Modules:	24 units
	(b) Additional Modules:	Tr. Component 9:	Modules 1-6
		Dangerous Goods:	Cat 10
	? ）On-Job-Training: (duration or events)	Loading Supervision:		50 flights Loading & Unloading Narrow&widebody a/c
2.	Qualification Criteria:	Written Exam:	Min:70%per exam	Day& night operations
		OJT Assessment:	3 flights
3.	ComponentRecurrence:	24 months, up to 50% reduced units

No	Knowledge Modules	Topics / Subtopics		s1		M
1.	Aircraft&CargoDoors
Aircraft Types & Annex-14 Categories		(a) Aircraft Familiarization
Size/Dimensions
Configurations
(b) Aircraft Cargo Doors Operation
Aircraft Cargo Door Types (Hold/Bulk)
Cargo Hold Door Controls
Operation of Cargo Hold Doors
Opening & Closing Bulk Cargo Doors Cargo Compartment Safety Nets
Safety Precautions
Malfunctions & Reporting
	Aircraft Type Specifics
2. Unit Load Devices& Pallets	(c)Practice on Actual Cargo Doors
	(a) ULD Detailed Handling Instructions
	ULD Pre-use
	ULD Inspection Breakdown

GACA yuall olbl olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 10	LOADING SUPERVISION

No	Knowledge Modules	Topics / Subtopics		S 1	M
		Loading & Unloading
		Moving & Storing
		Netting & Strapping
		(b) Cargo Build-Up
		Rules
		Cargo Weights
		Measurement
		Center of Gravity
		Odd Sized Cargo
		Gross Weight Limitations
		Tare Weight (c)Tagging
Documentation
3. Aircraft Loading & Restraining
		Labeling & Markings
		(a) General Principles
		General Rules & Load Securing
		Ground Stability
	Ballast
	Hold Door Netting
	(b) Securing Load Through Other Load
	(c) Positioning & Operation of Loading GSE
	General Safety Rules & Precautions General Operating Principles
	(d) Aircraft Cargo Loading System (CLS)
	CLS Controls & Operation
	CLS Limitations
	(e) Bulk Load
	General
	Gate Checked-in Items
	(f) ULD Restraint System
	Missing /Inoperative Restraints
	Restraining and Securing Load in ULDs
	Pallets

No	Knowledge Modules	Topics / Subtopics	S			M
		Containers
		(g)Tie-down
		Tie-down Equipment
		Rules and Principles
		General Lashing
		Standard Lashing
		Cabin Loading and Lashing (Pax Aircraft)
		(h) Special Loads & Lashing
		Dealing with Special Loads
		Perishables Human Organs
Vehicles
Human Remains
Wheelchairs
(i)	Loading Dangerous Goods
(i) Load Damages & Spillages
(k) Loading Incompatibilities (I) Manual Handling of Loads
(m) Adverse Weather Supervision	Operations &
Expected Delays Activities	& Reprioritization of
Slippery / Contaminated Apron Conditions
Precautions	Thunderstorms / Lightning implications &
	High Wind Conditions & Activity Table
	Low Visibility Procedures Implementation
	Sandstorms Implications & Precautions
	Intense Heat Implications & Precautions
(n) Case Studies
4. Loadsheet&TrimSheet Comprehension	Examples & Videos
	(a) General Principles
	(b) Load & Trim Sheet Lay-out
	(c) Manual Load & Trim Sheet

GACA yuall olbl olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 10	LOADING SUPERVISION

No	Knowledge Modules	Topics / Subtopics		s1	M
		(d) EDP Load & Trim Sheet
		(e) Loadsheet Handling
		Communications
		Issuance&Signatures
		(f) LMC Procedures
		(g) Load Sheet/LIR Cross-Check
		(h) L Load Distribution Message
5.	Loading Supervision	(i) Exercises
		(a) Loading Supervision Duties /
		Responsibilities (b) Aircraft Load Management - General
		Coordination with Load Control
		Coordination with Cargo Operations
		Coordination with Turnaround Coordinator
		Workload Management
		Performance Monitoring
		Decision Making
		(c) Operation of Loading GSE-General
		(d) Ramp Operations Interfaces
Coordination of Airside Activities
(e) Case Studies
Ramp Supervision & Mistake Avoidance
6. Live Animal	Regulations - General	(a) Rules & Regulations
		IATA
		Government
		Airline Specific (b) Live Animals Classification
		(c) Documentation Required
		Shipper's Certification & NOTOC
		(d) Packaging and Markings
		(e) Special Shipping Procedures
(f)	Load Planning & Procedures

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 10	LOADING SUPERVSION

No	Knowledge Modules	Topics / Subtopics	S	1		M
		(g) Case studies
7.	EmergencyProcedures
		(a) Response & Actions
		Large Fuel Spill / Fuel Shut Off Valve
	Fire GSE on the Ramp
		Aircraft Evacuation on the Ramp
	Threat, Illegal Aircraft Seizure)	Servicing Aircraft Under Threat(Bomb
		Actions During Aircraft Local Standby
		Actions During Aircraft Full Emergency
		Actions During Gate /Terminal Fire
	Ramp	ActionsDuringTerminal Evacuation onthe
	Accident with Dangerous Goods
		Coordination & Promulgation of Information
	(b) Emergency Case Studies AircraftAccidents/Incidents

GACA uall ulhUolellg GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 11	BAGGAGE HANDLING/RECONCILIATION

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	MinimumDuration/ Requirements		S			M
1.	a KnowledgeModules:	16 units
	(b) Additional Module:	Dangerous Goods:	Cat 8
	(c) On-Job-Training: (duration or events)	Baggage Handling:	10departures&arrivals Narrow&widebodya/c
		ManualBRS	Day&nightoperations 10departures
2.	QualificationCriteria:	WrittenExam:	Min:70%perexam
		OJTAssessment:	3 flights
3.	ComponentRecurrence:	36 months, up to 50% reduced units

No	Knowledge Modules	Topics / Subtopics			M
1.	Baggage Handling Operations
	(a) General
	Airport & Airline Designator Codes
	Baggage Types / IATA Out of Gauge (OOG)
	(b) Introduction to Baggage Handling System (BHS)
	Flows, Processes,& Procedures
	Automated Sortation Principles
	BHS Baggage Constraints (Size, Weight, etc.)
	(c) Introduction to Hold Baggage Screening (HBS)
	Hold Baggage Screening / Security Levels
	Physical Pax/Baggage Reconciliation
	Baggage-related Threat at Baggage Hall
(d) Contingency Procedures
	BHS Breakdown / Manual Sortation
	Physical Passenger & Bag Reconciliation
	(e) Communication Procedures
Load Control Coordination
Loading Supervisor Coordination
Passenger & Customer Service Coordination
Communication toCustomer Airlines

No	Knowledge Modules	Topics / Subtopics	S	M
2.		Communication to Authorities &Airport Operator
	(f) Baggage Tagging First, Business & Short/Long Connection
	Bags
	Early Bags
	Rush bags
		Manual Baggage Coding
	(g) ）Baggage Messaging	Lost Bags & Tracking Procedures
	(h) Delivery of Baggage to Passenger
	(i) Health & Safety Precautions in Baggage Hal
	Driving Rules Inside Baggage Hall
		Cart Connection / Disconnection
Cart Parking & Loading
Handling Baggage & OOG
ULD Handling & Loading
(i) Supervision of Baggage Hall Operations
	Duties&Responsibilities
	Management of BHS Space & Priorities
	Workload Management
	Performance Monitoring
	Decision Making
	(k) Adverse Weather Implications
	High Wind Operation & Precautions
		Low Visibility Operations (Sandstorm, Fog, etc.)
		Precipitation & baggage protection
	Baggage Pilferage	Thunderstorm / Lighting
		(a) General Awareness (b) Prevention
(c) Case Studies
3.	Baggage Reconciliation System (BRS)
		(a) Baggage Reconciliation Process (BRS)

GACA uall ulhUolellg GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 11	BAGGAGE HANDLING/RECONCILIATION

No	Knowledge Modules	Topics / Subtopics	S	1	M
		Automated System
		Manual Process (Bingo)
		(b) Exercises Using Manual Processing (Bingo)
4.	BHS Tour
		(a) Walkthrough of Baggage Handling Hall
		Introduction to All Areas & Systems
5.	EmergencyProcedures	Observation ofAllProcesses
		(a) Response & Actions
		Security Alert / Bomb Threat
		BaggageHall Evacuation
		Baggage Hall Fire Dangerous Goods Spillage &Damages
Emergency Communication & Coordination with Airport Operator

GACA all lbolelue GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 12	PASSENGER HANDLING

S = Satisfactory or N/A

I=Incomplete

M =Missing

No	Component Profile	Minimum Duration / Requirements				S	1	M
1.	(a) Knowledge Modules	64 units
	(b) System Specific	Training by customer airline/system provider
	(c) Additional Module:	Dangerous Goods:
	(d) On-Job-Training: (duration or events)		Check-in:	Cat 9 40 flights	Wide&
			Departure/Gate:	40 flights		narrow body aircraft
			Arrival:	40 flights
			Connection:	20 flights
CRS/Sales:			5 days (where foreseen)
2.	Qualification Criteria:	Written Exam:	Min: 70% per exam
		OJT Assessment:	Check-in/Boarding: 4 flights
			CRS/Sales: 1%2 day
3.	Component Recurrence:	36 months Up to 50%reduced units

No	Knowledge Modules	Topics / Subtopics		S		M
1.	Departure Logistics
	(a) Departure Processes & Flows (b) Preparation of Resources & Equipment
	Pre-flight Preparation
	Check-in Desk Setup
	Queue Management
	(c) Advance Passenger Information (APl) & Passenger Name Record (PNR)
	(d) Types of Passports & ViSAs
	(e) Fraudulent Documents
	(f) Passenger Check-in & Processing
	General Policies & Procedures
	Required Documents
Passenger Information Vetting
Watch List
Passenger Assessment & Acceptance
Cabin Seating/Zone

No	KnowledgeModules	Topics / Subtopics		S	二	M
		Supernumerary Crew
		Jump Seat Occupancy
	Carry-on Bags
	Live Animals (Pets in Cabin)
	Non-revenue Passenger Handling
	Passenger Direction & Information	Special Service Request (SSR)
	Prohibited & Security Items
	Check-in/Flight Closure (Final figures)
		Departure Paperwork & Coordination
	Collection of Fees	Load Control Aspects & Communication
(g) Baggage Check-in & Processing
IATA Baggage Descriptions/Definitions
Excess Weight	Weight Restrictions
Musical Equipment, Sporting Equipment,	Non-standard Loads (Out of Gauge/OOG
Restrictive Baggage	Medical Equipment, etc.)
Baggage Drop-off
Liquid (Zam-Zam) Baggage
Baggage Tagging	Live Animals (Cargo Compartment)
Permanent Tags & Locator Devices
Rush Baggage
In-bond Baggage
Early & Standby Baggage
Connecting / Transfer & Transit Baggage
Interline Baggage
(h) Check-in Contingency Procedures	Customs & Regulatory Requirements

No	Knowledge Modules	Topics / Subtopics		S	1M
		DCS Failure/Manual Check-in
	Online/MobileCheck-in
	Seat plan/Check-in Sheet
	Passenger Manifest
	Coordination with Other Units
	(i) Irregular Operations
	Denied Boarding
	Elevated Security Level/Threat
	Flight Delays (Technical, Weather, Other)
	Flight Cancellations
	Flight Diversions Passenger Boarding
	(i) Gate Preparation
	Gate Management & Security
Passenger ID Check
Use of PBB Vs Steps
Critical Actions/Timeframes
Missing Passengers Procedure
Aircraft/Gate Changes
Coordination with Dispatcher
Gate-tagged & Checked-in Items
Delivery at Aircraft (DAA) - Provisions for Connecting Passengers
No-shows
Total On-board/Boarding Closure
(k) Public Announcements
Principles & Policies
General Announcements and at Gate
(1) Post Flight Requirements
Messages
Government Vetting
Documentation & Filing

GACA all lbolelue GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 12	PASSENGER HANDLING

No	Knowledge Modules	Topics / Subtopics	S		1M
			Reports
2. Arrival Logistics			Inventory Management & Secure Disposal
			(m) Case Studies (Special Cases & Incidents)
			(a) Arrival Processes & Flows
			Pre-arrival Preparations
			Disembarkation Procedures (PBB/Steps)
			Security Requirements
			Immigration & Customs Requirements
Arrival Paperwork & Coordination
(b) Transfer/Connecting, & Transit Passengers
Gate Check-in& Transfer
Boarding of Transit & Connecting Passengers
Missed Connections
	Missing Transfer Passengers
Connecting Baggage	Communication / Coordination for Transit and
	(c) Case Studies (Transfer/Transit Passengers)
3. AircraftCabinDoors
	(a) Overview of Aircraft Door Types
	(b) Procedure & Safety Precautions
	Provisional (d) Outside	Opening/Closing Aircraft Cabin Doors from
Provisional	(e) Practice on Actual Aircraft Doors
4. Baggage lrregularities
	(a) Baggage Claims & Settlement
	Introduction to Baggage Handling System (BHS)
	Damaged Baggage
	Delayed Baggage
	Missing Baggage
	Lost & Found / Baggage Tracing
	Pilfered Baggage
Baggage Storage

GACA all lbolelue GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 12	PASSENGER HANDLING

No	Knowledge Modules	Topics / Subtopics		S	M
	Special Passenger Procedures	Airline Liability (Montreal & Conventions & Tariffs)	Warsaw
		Claim Settlement
		Insurance Responsibility
		Fraudulent /Duplicate Reporting
		Report / File Processing
		(b) Tour of Airport BHS area
6.
	(a) Special Passenger Categories
	Applicable Codes
		Regulatory Requirements
		Inadmissible Passengers
	Deportees
	Passengers withFirearms/Enforcement Officers / Sky Marshal
	Passenger Under Influence of Psychoactive Substances
	Disruptive Passengers
	(b)Special Passenger Processes
	Meet & Assist (MAAS)
	Unaccompanied Minor (UM)
	Infants
	Expectant Mothers
	Departure/Check-in Processing & Coordination
	Arrival Processing& Coordination
	Transfer Processing & Coordination
	(c) Passengers with Disabilities
	Disabled Passengers Regulatory Framework
	Types of Disabilities & Codes
	Medical & Non-medical Cases
Medical Clearance Requirement
(Landside / Airside)	Medical Devices & Equipment - General

GACA all lbolelue GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 12	PASSENGER HANDLING

No	Knowledge Modules	Topics / Subtopics		S	M
7. 8.		Airport Accessibility&Seating-General
		Physical, Sensory, Hidden & Disabilities	Learning
		Mental HealthIssues
		Cognitive Impairments
		Passengers with Reduce Mobility (PRM) & Lifting Kinetics
		Mobility Aids & Wheelchairs (WCH) with Non- spillable, Spillable and Lithium Batteries
		Personal Oxygen Cylinders
		Impaired Hearing or Deaf
		Blind or Partially Sighted
		Deafblind
		Impaired Speech Passengers Requiring Escort / Attendance &
		Role of Escort Assistants Passengers Travelling with Service Animal &
Allergies		Role and Needs of Service Animal
		Passengers ofSize
Airline/System Specific Training
		(d) Case Studies
		[Over & above the total minimum required units]
	(a) Common Use Terminal Equipment (CUTE)
	(b) Departure Control System (DCS)
	Customer Airlines DCS Local DCS (were available)
	(c) Computer Reservation System (CRS)
CustomerService	Specific to Customer Airlines
		(a) Customer Service principles
		Greetings & Salutations
		CustomerExpectations
		First Impressions
(b) Communication Skills

GACA all lbolelue GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 12	PASSENGER HANDLING

No	Knowledge Modules	Topics / Subtopics		S	二	M
		PositiveBehavior&Attitude
		Body Language
		Listening Techniques & Open Questioning
		Assertive / Aggressive Behavior
		Quick Wins
		Acknowledgement & Apologies
		Personal Service & Empathy
		(c) Unruly passengers Warning & Danger Signs
		Human Brain & Psychology
		(d) Conflict Resolution
		Defusing Situations
Support, Intervention & Assistance
Reporting & Follow up
(e) Customer Complaints
Processing & Reporting
Follow up (f) Sales Best Practices
(g) ）Case Studies (Examples / Videos)
9. Emergency Procedures
	(a) Response & Actions
	Coordination with Airport Operator & Airlines
	Telecommunications/IT Failure
	Terminal Evacuation
	Passengers/Flight Quarantine
	Epidemic/Pandemic
	Passenger Reception Area
	Terminal AreaIsolation
	Emergency Information Center
(b) Emergency Case Studies

GACA uall ulhUolellg GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 13	CARGO/I WAREHOUSE HANDLING

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	Minimum Duration / Requirements		S			M
1.	(a) KnowledgeModules:	32 units
	(b) Additional Module:	Dangerous Goods:		Cat 6
	(c) On-Job-Training: (duration or events)	Cargo Administration:	20 flights
		Cargo Warehouse:	20 flights
		Narrow&widebodya/c
Written Exam:		Day&night operations	Min:70%perexam
2.	Qualification Criteria:	OJT Assessment:		2 import flights
					2 export flights
3.	Component Recurrence:	36 months, up to 50% reduced units

No	Knowledge Modules	Topics / Subtopics	S			M
1.	Cargo Processes & Administration
	(a)Terminology &Abbreviations
	(b) Customs Regulations
	Import & Export Documentation
	Customs Procedures
	(c) Cargo Screening
	Local & International Security Requirements
	(d) Cargo Import Procedures
	Acceptance/ Delivery of Shipments (with or without FFM)
	Damages & Irregularities
	Transfer Cargo
	Cargo Messaging
(e) Import Document Handling	Processing Changes & Invoicing
Document Flows & Processes
Delivery/Pickup
Messages
Data Input
Amendments Invoicing &Delivery

GACA uall lhUolellg GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 13	CARGO/WAREHOUSE HANDLING

No	Knowledge Modules	Topics / Subtopics	S	1	M
		(f) Cargo Export Procedures
		Export Cargo Acceptance
	Air Waybills Handling
	Acceptance of Mail Shipments
	Damages & Irregularities
	Freight Booked List (FBL)
	Messaging
	Manifest & Pre-manifest Functions
	ULD Handling
	(g)Export Document Handling
	DocumentFlows &Processes
Messages
Data Input
Manifests&Pre-manifests
Issuance of ADR (UN treaty Transnational transport of Hazardous Material)	on
NOTOC Preparation of Flight Folder
(h) Air waybill
Completion & Processing
Contract of Carriage
Distribution
	Numbering & Check Digit
	Not Negotiable Term
Cargo Handling Warehouse	Tact TariffReference
2.
	(a) Export Build-up
	Flows & Physical Handling Processes Aircraft Categories & Types
	ULD Contour
	Special Cargo
	DG Loading Requirements Tie-down (Strapping)

Master Page 046 of 101

No	Knowledge Modules	Topics / Subtopics	S	1	M
		Special Loads
	Floor Load Capacity
	(b) Import Break-down
	Flows & Physical Handling Processes
	Preparation for Flight
	Cargo Manifest
	Documentation
	Messages
	Special Handling Codes
	Transfer Shipments
	Irregularities
Cargo Locating
ULD Verification & Storage
Post Breakdown Procedures
Import Delivery
(c) Valuable Shipment Handling
Definitions
Policies
Acceptance & Delivery
Secure Storage
Import & Export Handling
Escorting
Irregularities
Standard Operating Procedures
(d) Live Animals Handling
Animal Behavior
Container Requirements
Air Waybill
CITES (Convention on International Trade in Endangered Species)
Health Certificate
Acceptance Procedure
Marking & Labeling Handling Procedures

GACA uall lhUolellg GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 13	CARGO/WAREHOUSE HANDLING

No	Knowledge Modules	Topics / Subtopics	S			M
		(e) Perishables Handling
		Definition / List
		Responsibilities
		Cool Chain Process
		Basic Requirements
		Documentation
		Labeling
		Handling Procedures
		(f) Temperature Control Regulations
		Standard Operating Procedures
		Pharmaceuticals
(g) Human Remains
(h) Slave Pallets
Pre-use Checks
Standard Operating Procedures
Loading / Offloading
Weights (Lade/Un-laden)
Health & Safety Requirements
Stacking / De-stacking from Pallet Stack
(i) Cargo Warehouse Familiarization
Complete Tour of Facilities
3. Emergency Procedures
	(a) Response & Actions
	Fire Wardens Responsibilities
	Cargo Warehouse Fire
	Dangerous Goods Accidents
	Cargo / Warehouse Terminal Evacuation Plan
	Coordination & Promulgation of Information
	Effects on theAirside
(b) Emergency Case Studies

GACA uall ulhUolellg GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 14	PASSENGER BOARDING BRIDGE （PBB）

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	Minimum Duration / Requirements		S		M
1.	(a) Knowledge Modules:	16units
	(b) On-Job-Training: (durationorevents)	PBBOperation:	40arrivals&40departures Docking & Undocking Narrow&widebodya/c Day&nightoperations
2.	QualificationCriteria:	WrittenExam:	Min: 70% per exam
		OJTAssessment:	3 flights
3.	ComponentRecurrence:	36 months,upto 50%reduced units

No	Knowledge Modules	Topics / Subtopics		S		M
1.	PBBs&Procedures
	(a）Types of PBBs
	Fixed Tunnel
	Telescopic Tunnels
	Dual Boarding Bridge
	Rotunda
	PBB Cabin & Canopy
	attached toPBB	Interdependency with GSE (GPU/PCA, etc.)
	(b) Standard Procedures
	Aircraft Recognition
	PBB Stand Area Layout
	Pre-arrival Positioning
	Pre-movement Actions
	A/c door Knocking Procedure & Signals
	Passenger Guidance & Surveillance
Procedure	Unattended Docked Aircraft & Overnight
Post-departure Parking	Aircraft Fueling with Pax On Board Procedure
Procedure	Special Wind Deployment & Retraction
Night Operation & Lighting
	Reporting of Accidents/lncidents

GACA yuall ulh olallel GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 14	PASSENGER BOARDING BRIDGE （PBB)

No		Topics / Subtopics		s1		M
	Knowledge Modules	(c) Adverse Weather Operations
	Wet & Dry Tarmac Operations & Turning
	etc.)	Low Visibility Procedures (Sandstorm, Fog,
2.	Operation & Troubleshooting
		(a) Original Equipment Manufacturer (OEM)
		Operating Manual PBB Operational Controls- Console
		Operational Limitations
		Safety Features & Engagement
		Floor Auto Leveling System
		Aircraft Docking
		Retraction from Aircraft
		(b）PBB Special Procedures
		PBB Out of Limits Procedure
		PBB Technical Troubleshooting
		(c) Practical Training
3. EmergencyProcedures
		(a) Response & Actions
		PBB Collision with Aircraft or GSE
		PBB Fire (Inside or on GSE attached)
		Fire on the Ramp
		Aircraft Emergency Slide Deployment
	AircraftFire&Evacuation
	Terminal Evacuation
		Passengers / Flight Quarantine
		Epidemic / Pandemic
	(b) Emergency Case Studies
	Operating Occurrences accidents)	(incidents &

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 15	AIRSIDE DRIVING

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	MinimumDuration/ Requirements		S			M
1.	(a) Knowledge Modules:	12units +Basic Telecom(where applicable)
	(b) On-Job-Training: (durationorevents)	Airside Driving:	3 units of complete airside driving tour (all areas & stands)
2.	Qualification Criteria:	Written Exam:	Min: 70% per exam
		OJTAssessment:	Airside Driving Test by GSP Airside Driving Testby Airport Operator
3.	Component Recurrence:	36 months, up to 50% reduced units (Unlessotherwisedefinedby theAirport Operator)

No	Knowledge Modules	Topics / Subtopics		s		M
1.	Airside Environment
		(a)Layout of Aerodrome &Apron Stands
		Location and Numbering of Apron Stands
		(b) Airside Signs & Markings
		Airside Signs & Markings-General
		AircraftStand Envelope/ERA&Markings
		Apron Service Roads
	Apron Taxiways & Crossing
		Taxiways & Crossing
		Runways & Runway Crossing
		GSE Preferred Airside Routes / Service Roads
	(e) Practical	(C) Light Signals to Vehicles
	(d) Runway/Taxiway Incursion Avoidance Airside Familiarization
2. Rules&Regulations		(Local Airside Familiarization / Stand Numbering)
	(a)Fitness to Drive-KSA Regulations Influence of Drugs, lllnesses, & Psychoactive
	Substances
	(b) Responsibilities of Operator Pre-use Mandatory Inspection
	Use of Personal Protective Equipment (PPE)

No	Knowledge Modules	Topics / Subtopics			M
3.		Smoking Restrictions
		F.O.D Prevention
	Night Driving
		Adverse Weather Conditions
	(c)Vehicles Serviceability	Communication & Reporting
	Introduction to Maintenance Principles
	Company Insignia Display
	Daily Inspection of Vehicle	Airside Vehicle Permit Requirements
	Technical Fault Reporting & Actions
	(d) Local Airport Rules & Regulations Obstruction Lights / Beacons
Airside Speed Limits
Right of Way
Safe Distances from Moving Aircraft
Prohibited Areas	Safe Clearances from Parked Aircraft
Designated Parking
Vehicle Reversing
Vehicle Towing Restrictions
(e)[	Dissemination of Information to Drivers
(g)	(f) Low Visibility Procedures (LVP)
	）Hand Signals toVehicles-General
AirsideSafety&Driving Hazards	(h) Spill Procedure (fuel, hydraulics, oil)
	(a)Hazard Identification
	Airport Dangerous Zones
		Aircraft Refueling / Fuel Safety Zone
	Jet Blast Precautions
	Engine Suction/lngestion
	Propellers
	Aircraft Beacons
Fuel Pits

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 15	AIRSIDE DRIVING

No	KnowledgeModules	Topics / Subtopics	S	1	M
		PedestrianWalkways
		Works in Progress
Ramp Congestion/Aircraft Servicing
(b) CaseStudies
Incidents&Accidents
(c) Practical Training
4.	BasicTelecom (provisional)
		(a) ATC Terminology
		(b) FailureofRadioTelecommunication
		(c) Examples

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 16	TURNAROUND COORDINATIONTRAMP SUP.

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	Minimum Duration / Requirements			s		M
1.		(a) Knowledge Modules: 16 units
	(b) Additional Modules:	Tr. Component 7:	Modules All
		Tr. Component 8:	ModulesAll
		Tr. Component 9:	Modules2&9
		Tr. Component 10:	Modules All
		Tr. Component 12:	Modules 1-3 & 6
		Tr. Component 15:	Modules All
	Dangerous Goods:	Cat 10
	(c) On-Job-Training:	(duration or events)	Aircraft Turnarounds:	50 turnarounds Narrow&widebodya/c
2.	Qualification Criteria:	Written Exam:	Day & night operations Min: 70% per exam
		OJT Assessment:	Arrival: 3 flights
			Departure: 3 flights
3.	Component Recurrence:	36 months, up to 50% reduced units

No	KnowledgeModules	Topics / Subtopics	S			M
1.	GSE Operations- General
		(a) General
		Apron Stand Profile / Equipment Restricted Area (ERA)
		Aircraft Turnaround Environment Challenges (Overviewof GSE)
		Pre-operational / Servicing Checks
		Aircraft Areas Inclined to Damages
		AircraftConnectionPoints-General
		GSEAircraft ApproachProcedure& Removal
		Connection&DisconnectionwithAircraft
		Aircraft Ground Time Requirements (Min/Max)
		(b) Safety& Operational Fundamentals of GSE
		Ground Power Unit(GPU)
Air Condition Unit (ACU)
Air Starter Unit (ASU)

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 16	TURNAROUND COORDINATIONTRAMP SUP.

No	Knowledge Modules	Topics / Subtopics			M
		PotableWaterUnit
		Waste Water Unit
		Conveyor/Belt Loader
		Cargo / ULD Loader
		Pushback Tractor (Tow-bar & Towbarless)
		Passenger & Crew Bus
		Hight Loader (Catering Truck)
		Passenger Steps
		PRM Vehicle
		Passenger Boarding Bridge Fuel Dispenser
		Fuel Bowser
	De-Anti/lcing Equipment
	Transporter
2. Ramp Services
	(a)Aircraft Arrival
	Roles& Responsibilities on Arrival ETA & Preparation of Resources (Stand &
	Gate)
	Visual Guidance Docking System Basics Marshalling Requirements
	Pre-arrival Actions / Securing ERA
	Aircraft Arrival Actions (Aircraft Beacons, Chocking, Coning, Cockpit Communication)
	Positioning of GSE (Safety Precautions& Sequence of Activities)
	GSE Connections
	Passenger Disembarkation & Supervision
	Securing Passenger Flows & Routes
	(b) Aircraft Departure
	Roles & Responsibilities on Departure
	General Safety Precautions
	Passenger Embarkation & Supervision
	Pre-departure Actions
	GSE Disconnections

Master Page 055 of 101

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 16	TURNAROUND COORDINATIONTRAMP SUP.

No Knowledge Modules	Topics / Subtopics				M
	Service Roads Closure (where appropriate)
	Engine Air Starting
	Taxi-through Apron Procedure
	Power-back Procedure (theory)
	Taxi-out Departure
	Post-Departure Actions
	(c) Aircraft Pushback
	Pushback Roles& Responsibilities
	Airport Stand Manual (Rules & Requirements)
	Coordination Principles
	Pre-pushback Actions
	Steering Bypass System for Aircraft (Aircraft Specifics)
	ConventionalPushback TractorProcedure (Tow-bar connection/disconnection)
	Tow-baseless Tractor Pushback Procedure
Main Gear Tractor Pushback Procedure
(d) Adverse Weather Operations & Supervision
Expected Delays & Reprioritization of Activities
Slippery / Contaminated Apron Conditions
Precautions	Thunderstorms / Lightning implications &
	High Wind Conditions & Activity Table
	Low Visibility Procedures Implementation
	Sandstorms Implications & Precautions
3. Aircraft Towing/ Stand Repositioning	Intense Heat Implications & Precautions
	(a) Towing Basics
	Towing Roles & Responsibilities
	Pre-towing Actions
	Communication with ATC/Follow-me Coordination for Stand Repositioning
	Towing Procedure (Speed, Communication)
Movement in/out of Hangar Flight Deck Brake Riding

Master Page 056 of 101

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 16	TURNAROUND COORDINATIONTRAMP SUP.

No	Knowledge Modules	Topics / Subtopics	S	1	M
		Post-towing Actions
4.	Special & Emergency Procedures	(b) Examples Based on Airport Layout
		(a) Special Procedures
		Servicing High Risk Flights
		Medical Emergency on Arrival
		Aircraft Hot Brakes on Arrival
		Reporting GSE Damages to Aircraft
	Vehicle Oil or Hydraulic Leaks	Aircraft Oil or Hydraulic Leaks
	(b) Emergency Procedures
		Large Fuel Spill / Fuel Shut Off Valve
		Fire GSE on the Ramp
Servicing Aircraft Under Threat (Bomb Threat,	Aircraft Evacuation on the Ramp
IllegalAircraftSeizure)
	Actions During Aircraft Local Standby
	Actions During Aircraft Full Emergency
	Actions During Gate / Terminal Fire Actions During Terminal Evacuation on the
Ramp
Accident with Dangerous Goods
(c) Case Studies
	Special&EmergencyCases

GACA uallhU ollgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M1	GROUND SUPPORT EQUIPMENT OPERATOR Pushback Tractor

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	Minimum Duration / Requirements			S 1		M
1.	(a) Knowledge Module:	16 units
	(b) Additional Modules:	Tr. Component 7:	All Modules
		Tr. Component 8:	All Modules
		Tr. Component 15:	All Modules
	(c) On-Job-Training: (duration or events)	(i) A/c Push-back:	50 flights per type of pushback tractor Narrow&widebodya/c
		(ii) A/c Towing:	Day & night operation 10 flights per type of tractor used at (i) above Narrow&widebody a/c
		Written Exam:		Day & night operation Min: 70% per exam
2. 3.	Qualification Criteria:	Pushback OJT Assessment:	3 flights
		Towing OJT	2 flights
		Component Recurrence:	Assessment: 36 months, up to 50% reduced units

No	KnowledgeSubmodule	Topics / Subtopics	S			M
1.	Push-back Tractor Operations
Main Gear)		(a) Pushback Tug Types Main Characteristics (Towbar, Towbarless,
		KeyOperatingDifferencesBetweenTractors
(Towbar, Towbarless, Main Gear)
(b)Tow-bars Layout & Types of Tow-bar Heads
Shear-pin & Shear-pin Failure
Tow-bar Inspection
Bypass-pin Location, Operation, & Switches
Tow-bar Storage
(c) Original Equipment Manufacturer (OEM) Operating Instructions	Personal Protection in Handling Tow-bars

GACA yall lhUolllgJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT17-M1	GROUND SUPPORTEQUIPMENT OPERATOR PushbackTractor

No	KnowledgeSubmodule	Topics / Subtopics	S	1	M
		Controls & Operation
	Pre-use & Post-use Inspections
	Limitations
	Preemptive Steering
	Tug Capability Chart Troubleshooting
	(d) Equipment Practical Training
	(e) Pushback Operating Procedures
	Responsibilities of Involved Job Functions
	Coordination with Ground Staff (Mechanic,
	Headset, Turnaround Coordinator) Hand Signals / Marshaling Guidance for
	Vehicles Pre-use Safety Checks
Positioning to / Removing from Aircraft Tow-bar Connection &Disconnection
Sequence with Aircraft/Tractor Engagement / Disengagement of Cradle
(Towbarless)
Day & Night Operations
Wide & Narrow Body Aircraft Specifics
ATC Terminology / Phraseology
Aircraft Engine Numbering
Radio Test& Transmission Technique(where applicable)
Radio Failure & ATC Light Signals (f) Case Studies of Pushback & Towing
Occurrences
(g) Wingman/Wing-walker Task Specifics
Responsibilities
Proper Positioning
Hand Signals
(h) Weather Implications
Wet &Dry Tarmac Operations & Turning
Low Visibility Pushback & Towing
(i)Towing Operating Procedure

GACA uall ulbUolellg GeneralAuthorityofCivilAviation	GROUND OPERATIONS STRAINING Baseline Requirements
COMPONENT17-M1	GROUND SUPPORT TEQUIPMENT OPERATOR Pushback KTractor

No	KnowledgeSubmodule	Topics / Subtopics	S	1		M
		Coordination with Cockpit Crew/Engineer
Instructions &Phraseology
Follow-me Guidance
j) Aerodrome Specifics
Aircraft Stand Size/ Categories
Aircraft Wingtip Clearances
Taxiway Holding Points
Aircraft Stand Pushback Lines
GSE-specific Preferred Routes
GSE-specific Staging Areas & Parking
	(k) Emergency Procedures
	Ground Support Equipment Fire
	Aircraft Fire
	Large Fuel Spill / Fuel Shut Off Valve
	Participation in a declared Full Emergency (Coordination, Rendezvous Point/RVP)
	DisabledAircraftRemoval
	Aircraft Evacuation on the Ramp
	Actions During Terminal Evacuation on the Ramp

GACA uallhU ollgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M2	GROUND SUPPORT LEQUIPMENT OPERATOR High Loader

S = Satisfactory or N/A	I= Incomplete	M=Missing

No	Component Profile	MinimumDuration/Requirements		S		M
1.	Note: High-Loaders include “Scissor-lifts" and "Man-lifts"
	a) Knowledge Module:	16 units
	(b) AdditionalModules: (?) On-Job-Training:	Tr. Component 15: High-Loader	AllModules 30 flights
	(durationorevents)	Operation:	Narrow&widebodya/c Day & night operation
2.	QualificationCriteria:	WrittenExam:	Min:70%per exam
		OJTAssessment:	3 flights
3.	Component Recurrence:	36 months, up to 50% reduced units

No	Knowledge Submodules	Topics / Subtopics	S			M
1.	High Loader Operations
	Operating Instructions	(a) Original Equipment Manufacturer (OEM)
	Controls & Operation
	Pre-use & Post-use Inspections
	Stability&Limitations
	Emergency Descent
	Troubleshooting
	(b) Equipment Practical Training
	(c) Aircraft Cargo Doors Operation
	Aircraft Cargo Door Types (Hold/Bulk)
	Cargo Hold Door Controls
	Operation of CargoHoldDoors
	Opening & Closing Bulk Cargo Doors
Safety Precautions	Cargo Compartment Safety Nets
Malfunctions & Reporting
Aircraft Type Specifics
(d) Practice on Actual Cargo Doors
(e) Aircraft Docking Procedure

GACA ualllhl ollugl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT17-M2	GROUND SUPPORT EQUIPMENT OPERATOR High Loader

No	Knowledge Submodules	Topics / Subtopics	S	1	M
		Hand Signals / Marshaling Guidance for Vehicles
		Pre-use Safety Checks
		Positioning to / Removing from Aircraft
		Day & Night Operations
		Wide & Narrow Body Aircraft Specifics
		Securing Equipment
		(f) Loading & Unloading Procedure
		(g)Aerodrome Specifics
		GSE-specific Preferred Routes
		GSE-specific Staging Areas & Parking
		(h) Adverse Weather Implications
High Wind Operation & Precautions
Low Visibility Operations (Sandstorm, Fog, etc.)
Precipitation
Thunderstorm/ Lighting
(i) Emergency Procedures
Ground Support Equipment Fire
Aircraft Fire
Large Fuel Spill / Fuel Shut Off Valve
Participating in a declared Full Emergency
(Coordination, Rendezvous Point/RVP) Aircraft Evacuation on the Ramp
Actions During Terminal Evacuation on the
2. AircraftCabinDoors (Provisional)	Ramp
	(a) Passenger Aircraft Door Operation
	Overview of Aircraft Door Types
	Procedure & SafetyPrecautions
	Opening/Closing Aircraft Cabin Doors from
	Outside
(b) Practice on Actual Cabin Doors

GACA yual lhULolelluJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M3	GROUND SUPPORT LEQUIPMENT OPERATOR Cargo Loader

S=Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	MinimumDuration/ Requirements		S			M
1.	(a)Knowledge Module:	16 units
	(b) Additional Modules:	Tr. Component 9:	Modules 5 & 6
		Tr. Component 10:	Modules 1-3
		Tr. Component 15:	AllModules
		Dangerous Goods:	Cat 8
	(c) On-Job-Training: (duration or events)	Cargo Loading:	30 flights Narrow&widebody a/c Day & night operation
2.	Qualification Criteria:	WrittenExam:	Min:70%per exam
		OJT Assessment:	3 flights
3.	Component Recurrence:	36 months, up to 50% reduced units

No	Knowledge Submodule	Topics / Subtopics	S	1		M
1.	Cargo Loader Operations
	Operating Instructions	(a) Original Equipment Manufacturer (OEM)
	Controls & Operation
	Pre-use & Post-use Inspections
	Stability&Limitations
	Securing Load
	Troubleshooting
	(b）Equipment Practical Training
	(c)Aircraft Docking Procedure
	Hand Signals / Marshaling Guidance for Vehicles
	Pre-use Safety Checks
	Positioning to / Removing from Aircraft
Day & Night Operations
	Wide & Narrow Body Aircraft Specifics
Securing Equipment
(d) Cargo Loading & Unloading Procedure
(e) Aerodrome Specifics

GACA yuallhU ollgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT17-M3	GROUND SUPPORT EQUIPMENT OPERATOR Cargo Loader

No	Knowledge Submodule	Topics / Subtopics	S	1	M
		GSE-specific Preferred Routes
		GSE-specific Staging Areas & Parking
		(f)Adverse Weather Implications
High Wind Operation & Precautions Low Visibility Operations (Sandstorm, Fog,
etc.)
Precipitation
Thunderstorm / Lighting
(g) Emergency Procedures
Ground Support Equipment Fire
Aircraft Fire
	Large Fuel Spill / Fuel Shut Off Valve
	Participating in a declared Full Emergency (Rendezvous Point/RVP)
	Aircraft Evacuation on the Ramp
	Actions During Terminal Evacuation on the
	Ramp

GACA uallhU ololgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M4	GROUND SUPPORT LEQUIPMENT OPERATOR ULD Transporter

S=Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	Minimum Duration/ Requirements		S			M
1.	(a) Knowledge Module:	8 units
	(b)Additional Modules:	Tr.Component 9:	Module5
		Tr.Component 15:	AllModules
		Dangerous Goods:	Cat 8
	(?) On-Job-Training: (durationorevents)	ULDTransporter Operation:	10 flights
2.	Qualification Criteria:	WrittenExam:	Min: 70% per exam
		OJT Assessment:	2 flights
3.	Component Recurrence:	36 months,up to 50% reduced units

No	Knowledge Submodule	Topics / Subtopics			M
1.	ULD Transporter Operations
	(a) Original Equipment Manufacturer (OEM) Operating Instructions
	Controls & Operation
	Pre-use & Post-use Inspections
	Limitations
	Load Locking Mechanism / Securing Load
	Troubleshooting
	(b) Equipment Practical Training
	(c) Docking Procedure with Cargo Loader
	Hand Signals / Marshaling Guidance for Vehicles
	Pre-use Safety Checks
	Day & Night Operations
Wide & Narrow Body Aircraft Specifics
	(d) Cargo Loading & Unloading Procedure
Loading of different types of ULD / Pallets
(e)Aerodrome Specifics
GSE-specific Preferred Routes
GSE-specific Staging Areas & Parking
AdverseWeather Implications

GACA ualllhlollugl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT17-M4	GROUND SUPPORT EQUIPMENT OPERATOR ULD Transporter

No	KnowledgeSubmodule	Topics / Subtopics		s	M
		HighWind Operation&Precautions
		Low Visibility Operations (Sandstorm, Fog, etc.)
	Precipitation
	Thunderstorm / Lighting
	(g) Emergency Procedures
	Ground Support Equipment Fire
	AircraftFire
	Large Fuel Spill / Fuel Shut Off Valve
	Participation in a declared Full Emergency (Coordination, Rendezvous Point-RVP)
	Aircraft Evacuation on the Ramp
	Actions During Terminal Evacuation on the Ramp

GACA yal lhl ollul GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M5	GROUND SUPPORT EQUIPMENT OPERATOR Passenger/ Crew Bus

S=Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	Minimum Duration / Requirements		S			M
1.	(a) Knowledge Module:	8 units
	(q) AdditionalModules:	Tr. Component 15:		AllModules
	(c) On-Job-Training: (duration or events)		Pax Bus Operations:	20 flights
2.	Qualification Criteria:	WrittenExam:		Min: 70% per exam
			OJT Assessment:	3 flights
3.	Component tRecurrence:	36 months, up to 50% reduced units

No	Knowledge Submodule	Topics / Subtopics	S			M
1.	Passenger/CrewBus Operations	(a) Original Equipment Manufacturer (OEM)
OperatingInstructions
Controls & Operation
Pre-use & Post-use Inspections Limitations (Capacity, Weight,		Turning
Radius)
Loading Passengers with Reduced Mobility
Emergency / Stop Push Buttons
Troubleshooting
(b) Equipment Practical Training
(c) Pax Boarding/Disembarking Procedure
	Hand Signals / Marshaling Guidance for Vehicles
	Pre-use Safety Checks
	Positioning to / Removing from Aircraft Stand
	Vehicle Breaking
	Reversing Requirements/Safety Features
	Safeguarding Passenger Routes
	Passengers Airside Supervision
	Security Concerns
	Checks after Disembarkation of Passengers
	Day& Night Operations

GACA ualllhl ololugJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT17-M5	GROUND SUPPORT EQUIPMENT OPERATOR Passenger/ Crew Bus

No	KnowledgeSubmodule	Topics / Subtopics	S	1		M
		Wide & Narrow Body Aircraft Specifics
(d) Aerodrome Specifics
Local Arrival Bus Gates Numbering
Local Departure Bus Gates Numbering
GSE-specific Preferred Routes
GSE-specific Staging Areas & Parking
(e) Adverse Weather Implications
Low Visibility Operations (Sandstorm, Fog, etc.)
High Wind Operations & Precautions
Precipitation
(f)	Thunderstorm / Lightning
	EmergencyProcedures
	Ground Support Equipment Fire
	AircraftFire
	Large Fuel Spill / Fuel Shut Off Valve
	Participating in a declared Full Emergency (Coordination, Rendezvous Point/RVP)
	Passenger Reception Area (PRA)
	Aircraft Evacuation on the Ramp
	Ramp	Actions During Terminal Evacuation on the
	Actions during Contagious Diseases / Pandemic

GACA uallhU ollgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M6	GROUND SUPPORT TEQUIPMENT OPERATOR PassengerS Steps

S=Satisfactory or N/A

I=Incomplete

M=Missing

No	Component tProfile	MinimumDuration/Requirements			S		M
1.	(a) Knowledge Module:	8units
	(b) AdditionalModules:	Tr. Component 15:	AllModules
	(?) On-Job-Training: (duration or events)	Steps Operations:	30 flights Narrow&widebodya/c
2.	QualificationCriteria:	WrittenExam:	Day&nightoperation Min: 70% per exam
		OJTAssessment:	3 flights
3.	Component tRecurrence:	36monthsup to50%reducedunits

No	Knowledge Submodule	Topics / Subtopics	S		M
1.	Passenger (Pax) Steps Operations
	(a) Original Equipment Manufacturer (OEM) Operating Instructions
	Types of Steps (Motorized, non-Motorized)
	Dimensions & Clearances
	Controls & Operation
	Pre-use & Post-use Inspections
	Limitations (Capacity, Weight, Strong Winds)
	Stability Features
	Passengers with Reduced Mobility
	Emergency / Stop Push Buttons
	Troubleshooting
	(b) Equipment Practical Training
(c) Pax Boarding/Disembarking Procedure
	Positioning to / Removing from Aircraft Stand
	Extending & Lowering Height
	Chocking & Stabilization
	Pre-use Safety Checks
Surface Contamination
Vehicles	Hand Signals / Marshaling Guidance for
Safeguarding Passenger Routes

GACA uallhU ololgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS STRAINING Baseline Requirements
COMPONENT17-M6	GROUND SUPPORT TEQUIPMENT OPERATOR Passenger Steps

No	Knowledge Submodule	Topics / Subtopics	S	1	M
		Passengers Airside Supervision
Day & Night Operations/llumination		Security Concerns
Wide&NarrowBodyAircraftSpecifics
(d) Aerodrome Specifics
GSE-specific Preferred Routes
GSE-specific Staging Areas & Parking
(e) Adverse Weather Implications Low Visibility Operations (Sandstorm, Fogs,
etc.)
High Wind Operation & Precautions
(f)	Precipitation
	Thunderstorm / Lightning
	Emergency Procedures
	Ground Support Equipment Fire
	Aircraft Fire
	Large Fuel Spill / Fuel Shut Off Valve
	Participating in a declared Full Emergency
		(Coordination, Rendezvous Point/RVP) Aircraft Evacuation on the Ramp

GACA uallhU ololgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M7	GROUND SUPPORT TEQUIPMENT OPERATOR ConveyorE Belt

S=Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	MinimumDuration/Requirements		S			M
1.	(a) KnowledgeModule:	8units
	(b) Additional Modules:	Tr. Component 15:	AllModules
		Dangerous Goods:	Cat 8
	(c) On-Job-Training: (duration or events)	Conveyor Belt Operation:	30 flights Narrow&widebodya/c Day & night operation
2.	Qualification Criteria:	Written Exam:	Min: 70% per exam
		OJTAssessment:	3 flights
3.	Component Recurrence:	36 months, up to 50% reduced units

No	KnowledgeSubmodule	Topics / Subtopics	S			M
1.	Conveyor Belt Operations	(a) Original Equipment Manufacturer (OEM)
Operating Instructions
Types of Steps (Motorized, non-Motorized)
Dimensions & Clearances
Controls & Operation
Pre-use & Post-use Inspections
Limitations (Capacity, Weight, Strong Winds)
Stability Features Use of Safety Rails
Emergency/StopPush Buttons
Troubleshooting
(b) Equipment Practical Training
(c) Aircraft Cargo Doors Operation
Cargo Hold Door Controls	Aircraft Cargo Door Types (Hold/Bulk)
	Operation of Cargo Hold Doors
	Opening & Closing Bulk Cargo Doors
Cargo Compartment Safety Nets
Safety Precautions Malfunctions & Reporting

GACA ualllhl ollugl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT17-M7	GROUND SUPPORT EQUIPMENT OPERATOR Conveyor Belt

No	Knowledge Submodule	Topics / Subtopics	S		M
		(d) Loading & Loading Procedure
Chocking&Stabilization		Positioning to / Removing from
Pre-use Safety Checks
Surface Contamination
Hand Signals / Marshaling Guidance for Vehicles
Day & Night Operations/llumination
Wide&Narrow Body Aircraft Specifics
(e) Aerodrome Specifics
GSE-specific Preferred Routes
	GSE-specific Staging Areas & Parking
	(f)Adverse Weather Implications
	Low Visibility Operations (Sandstorm, Fogs, etc.)
	High Wind Operation & Precautions
	Precipitation
	Thunderstorm / Lightning
		(g) Emergency Procedures
		Ground Support Equipment Fire
		Aircraft Fire
		Large Fuel Spill / Fuel Shut Off Valve
Aircraft Evacuation on theRamp

GACA uall lhlolellg GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT T17-M8	GROUND SUPPORT LEQUIPMENT OPERATOR Catering Vehicle

S = Satisfactory or N/A

I=Incomplete

M =Missing

No	Component tProfile	MinimumDuration/Requirements			S		M
1.	(a) Knowledge Module:	16 units
	(b) AdditionalModules:	Tr. Component 15:	AllModules
	(?) On-Job-Training: (duration or events)	Catering Operations:	30 flights Narrow&widebodya/c
2.	QualificationCriteria:	WrittenExam:	Day&nightoperation Min: 70% per exam
		OJTAssessment:	3 flights
3.	Component tRecurrence:	36months,upto50%reducedunits

No	Knowledge Submodules	Topics / Subtopics	S			M
1.	In-Flight Catering
Facility & Transportation		(a) Catering Facility Familiarization
		Walkthrough of the Main Areas
		(b) Catering Transportation
		Safety & Sanitization in Transportation
Security Procedures in the Transportation of Catering Trolleys
2. Operations	Catering Vehicle
		(a) Original Equipment Manufacturer (OEM) Operating Instructions
		Controls&Operation
		Pre-use & Post-use Inspections
		Stability&Limitations
		Loading Bridge Extension /Safety Rails
		Proximity Sensors
		Emergency Descent
		Troubleshooting
	(b) Equipment Practical Training
	(c) Aerodrome Specifics
	GSE-specific Preferred Routes
	GSE-specific Staging Areas & Parking
	(d) Aircraft Docking Procedure

GACA uall lhUolellug GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M8	GROUND SUPPORTEQUIPMENT OPERATOR Catering Vehicle

No	Knowledge Submodules	Topics / Subtopics	S		M
		Hand Signals / Marshaling Guidance for Vehicles
	Pre-use Safety Checks
	Positioning to / Removing from Aircraft
	Securing Equipment
	Day & Night Operations
	Wide & Narrow Body Aircraft Specifics
	(e) Catering Loading & Unloading Procedure
	Catering Carts & Boxes
	Security Seals Check
	(f) Aircraft Galleys
	Coordination with Cabin Crew Types of Galleys (Wide & Narrow Body
Aircraft) Types of Food Storage Trolleys
Safety Features
Galley Time Management Loading Catering Trolleys to Aircraft
Unloading & Segregating Returned Trolleys from Aircraft
(g) Adverse Weather Implications
Strong Wind Conditions & Operability
Low Visibility Operations (Sandstorm, Fog,
etc.) Precipitation
Thunderstorm / Lightning
(h) Emergency Procedures
Catering Vehicle Fire
Aircraft External Fire
Aircraft Galley Fire
Large Fuel Spill/ Fuel Shut Off Valve
Aircraft Evacuation on the Ramp
Actions During Terminal Evacuation on the Ramp

GACA yualulhl olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M8	GROUND SUPPORT EQUIPMENT OPERATOR Catering Vehicle

No	Knowledge Submodules	Topics / Subtopics	S		M
		Pandemic/ Epidemic
3.	AircraftCabinDoors
(Provisional)		(a)Passenger Aircraft Door Operation
		OverviewofAircraftDoorTypes
		Procedure&SafetyPrecautions
		Opening / Closing Aircraft Cabin Doors from Outside
		(b)Practice on Actual Aircraft Doors

GACA uallhU ollgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M9	GROUND SUPPORT EQUIPMENT OPERATOR Waste/ WaterUnit

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	MinimumDuration/Requirements		S			M
1.	a Knowledge Module:	8 units
	(b) Additional Modules:	Tr. Component 15:	AllModules
	(c) On-Job-Training: (duration or events)	PotableWaterUnit: WasteWater Unit:	20 flights 20 flights
		Narrow & wide body a/c Day & night operation
2.	Qualification Criteria:	Written Exam:	Min:70%per exam
		OJT Assessment:
		PotableWaterUnit	3 flights
		Waste Water Unit	3 flights
	3.	Component Recurrence:	36 months, up to 50% reduced units

No	Knowledge Submodule	Topics / Subtopics		S 1		M
1.	Waste&WaterUnits Operations
		(a) Original Equipment Manufacturer (OEM) Operating Instructions
	Controls, Operation, & Gauges
	Pre-use & Post-use Inspections
	Limitations
	Emergency / Stop Push Buttons
	Troubleshooting
	(b) Equipment Practical Training
	(c) IATA Regulations for Safety & Hygiene
	Operation of Potable&WasteWater Units
	(d)Potable & Waste Water Operations
	Aircraft Service Panels & Operation
	Wide&NarrowBodyAircraft Specifics
Connection / Disconnection
Water Replenishment
Testing & Sterilization
Waste Disposal
Response to Leaks

GACA uallhU ololgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT17-M9	GROUND SUPPORT TEQUIPMENT OPERATOR Waste / Water Unit

No	KnowledgeSubmodule	Topics / Subtopics	S		M
		Positioning to / Removing from
Pre-use Safety Checks		Chocking & Stabilization
Hand Signals / Marshaling Guidance for
Vehicles
Day & Night Operations/llumination (e) Aerodrome Specifics
GSE-specific Preferred Routes
GSE-specific Staging Areas & Parking
(f) Adverse Weather Implications Low Visibility Operations (Sandstorm, Fogs,
etc.)
	High Wind Operation & Precautions
	Precipitation
	Thunderstorm / Lightning
	(g) Emergency Procedures
	Ground Support Equipment Fire
	Aircraft Fire
	Large Fuel Spill / Fuel Shut Off Valve
	Aircraft Evacuation on the Ramp

GACA yal lhl ollul GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M10	GROUND SUPPORT EQUIPMENT OPERATOR Baggage Tractor

S=Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	MinimumDuration/Requirements		S			M
1.	(a) KnowledgeModule:	6 units
	(b) Additional Modules:	Tr. Component 15:	AllModules
		Dangerous Goods:	Cat 8
	(c) On-Job-Training: (duration or events)	Baggage Tractor:	20 flights	Narrow&widebodya/c
		Written Exam:	Min: 70% per exam	Day & night operation
2. 3.	QualificationCriteria:	OJTAssessment:
			2 flights
	Component Recurrence:	36 months, up to 50% reduced units

No	Knowledge Submodule	Topics / Subtopics		s	M
1.	Baggage Tractor Operations
	(a) Original Equipment Manufacturer (OEM) Operating Instructions
	Controls & Operation
	Pre-use & Post-use Inspections
	Towing Limitations
	Troubleshooting
	(b) Equipment Practical Training
	(c) Docking Procedure with Cargo Loader
	Typesof Dollies&Carts
	Loading / Unloading of Different types of ULD / Pallets
	Load Locking Mechanism / Securing Load
	Stationary Racks Operation
Maneuvering Around Aircraft &Positioning
Vehicles	Rules&Speed Limits on Towing
	Hand Signals / Marshaling Guidance for
	Day & Night Operations
	Wide & Narrow Body Aircraft Specifics
Pre-use Safety Checks
Cart / Dollies Brakes (Secure Position)

GACA uallhU ololgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M10	GROUND SUPPORTEQUIPMENT OPERATOR Baggage Tractor

No	KnowledgeSubmodule	Topics / Subtopics	S	1	M
		FOD Prevention
	(d)Aerodrome Specifics
		GSE-specific Preferred Routes
	GSE-specific Staging Areas & Parking
	(e) Adverse Weather Implications
	High Wind Operation & Precautions
	Low Visibility Operations (Sandstorm, Fog, etc.)
	Precipitation
	Thunderstorm / Lighting
	(f) Emergency Procedures
	Ground Support Equipment Fire
	Aircraft Fire
Large Fuel Spill / Fuel Shut Off Valve
	Participation in a declared Full Emergency
Aircraft Evacuation on the Ramp	(Coordination, Rendezvous Point/RVP)
Ramp	Actions During Terminal Evacuation on the

GACA uallhU ollgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M11	GROUND SUPPORT EQUIPMENT OPERATOR Air Starter Unit (ASU) I

S=Satisfactory or N/A

I=Incomplete

M=Missing

No	Component tProfile	MinimumDuration/Requirements			S		M
1.	(a) KnowledgeModule:	8 units
	(b) Additional Modules:	Tr. Component 15:	AllModules
	(c) On-Job-Training: (duration or events)	AirStarterUnit Operation:	20 flights Narrow&widebodya/c Day&nightoperation
2.	QualificationCriteria:	WrittenExam:	Min:70%perexam
		OJTAssessment:	3 flights
3.	Component tRecurrence:	36months,upto50%reduced units

No	Knowledge Submodule	Topics / Subtopics	S	二	M
1.	Air Starter Unit (ASU) Operations	(a) Original Equipment Manufacturer (OEM)
	Operating Instructions
	Controls & Operation
	Motorized & Non-motorized AsU Types
	Aircraft Compatibility
	Pre-use & Post-use Inspections
	Limitations
	Emergency / Stop Push Buttons
	Troubleshooting
	(b) Equipment Practical Training
	(C) ）Engine Air Start Operations
	Aircraft ServicePanels& Operation
Wide &NarrowBodyAircraft Specifics
	Impact of Aircraft Orientation Towards Winds
Pre-useSafetyChecks
Connection/ Disconnection
Engine Start-up Procedure
Positioning to / Removing from
Chocking&Stabilization
Hand Signals / Marshaling Guidance for Vehicles

GACA uallhU ololgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M11	GROUND SUPPORTEQUIPMENT OPERATOR Air Starter Unit (ASU)

No	Knowledge Submodule	Topics / Subtopics	S	1	M
		Day & Night Operations
		(d) Aerodrome Specifics
	GSE-specific Preferred Routes
		GSE-specific Staging Areas & Parking
	(e) Adverse Weather Implications
	Low Visibility Operations (Sandstorm, Fogs, etc.)
	High Wind Operation & Precautions
		Precipitation
	Thunderstorm / Lightning
	EmergencyProcedures	(f)
	Ground Support Equipment Fire
	Aircraft Fire
Aircraft Evacuation on the Ramp	Large Fuel Spill/ Fuel Shut Off Valve

GACA uallhU ollgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M12	GROUND SUPPORT EQUIPMENT OPERATOR GroundPower Unit (GPU)I

S=Satisfactory or N/A

I=Incomplete

M=Missing

No	Component tProfile	MinimumDuration/Requirements			S		M
1.	(a) Knowledge Module:	8 units
	(b) Additional Modules:	Tr. Component 15:	AllModules
	(c) On-Job-Training: (duration or events)	GroundPowerUnit:	20 flights Narrow&widebodya/c Day&night operation
2.	QualificationCriteria:	WrittenExam:	Min:70%perexam
		OJTAssessment:	3 flights
3.	Component tRecurrence:	36months,upto50%reducedunits

No	Knowledge Submodule	Topics / Subtopics	S		M
1.	Ground Power Unit (GPU) Operations
	(a) Original Equipment Manufacturer (OEM) Operating Instructions
	Controls & Operation
	Motorized & Non-motorized GPU Types
	Aircraft Compatibility
	Pre-use & Post-use Inspections
	Limitations
	Emergency / Stop Push Buttons
	Faults & Tripping / Harmonics
	Troubleshooting
	(b) Equipment Practical Training
	(C) Ground Power Unit Operations
Aircraft Service Panels & Operation
	Wide&NarrowBody Aircraft Requirements
Pre-use Safety Checks
Positioning to / Removing from
Chocking&Stabilization
Connection/Disconnection
Operation During Aircraft Fueling
Hand Signals / Marshaling Guidance for Vehicles

GACA uallhU ololgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M12	GROUND SUPPORT TEQUIPMENT OPERATOR Ground Power Unit (GPU)I

No	Knowledge Submodule	Topics / Subtopics	S	1	M
		Day & Night Operations
		(d)Aerodrome Specifics
	GSE-specific Preferred Routes
		GSE-specific Staging Areas & Parking
	(e) Adverse Weather Implications
	Low Visibility Operations (Sandstorm, Fogs, etc.)
	High Wind Operation & Precautions
	Precipitation
	Thunderstorm / Lightning
	Emergency Procedures	(f)
	Ground Support Equipment Fire
	Aircraft Fire
Aircraft Evacuation on the Ramp	Large Fuel Spill/ Fuel Shut Off Valve

GACA uallhU ollgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M13	GROUND SUPPORT EQUIPMENT OPERATOR Air Condition Unit (ACU) I

S=Satisfactory or N/A

I=Incomplete

M=Missing

No	Component tProfile	MinimumDuration/Requirements			S		M
1.	(a) Knowledge Module:	8 units
	(b) Additional Modules:	Tr. Component 15:	AllModules
	(c) On-Job-Training: (duration or events)	AirConditionUnit:	20 flights Narrow&widebodya/c Day&nightoperation
2.	QualificationCriteria:	WrittenExam:	Min:70%perexam
		OJTAssessment:	3 flights
3.	Component tRecurrence:	36months,upto50%reducedunits

No	Knowledge Submodule	Topics / Subtopics	S			M
1.	Air Condition Unit (ACU) Operations
		(a) Original Equipment Manufacturer (OEM) Operating Instructions
	Controls & Operation
		Motorized & Non-motorized ACU Types
	Aircraft Compatibility
	Pre-use & Post-use Inspections
	Limitations
	Emergency/Stop Push Buttons
	Troubleshooting
	(b) Equipment Practical Training
	(c) Air Condition Unit Operations
		Aircraft Service Panels & Operation
	Wide&NarrowBody Aircraft Requirements
	Pre-use Safety Checks
	Positioning to / Removing from
	Chocking & Stabilization
	Connection/Disconnection
	Operation During Aircraft Fueling
Vehicles	Hand Signals / Marshaling Guidance for
Day & Night Operations

GACA uallhU ololgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M13	GROUND SUPPORT TEQUIPMENT OPERATOR Air Condition Unit (ACU)I

No	Knowledge Submodule	Topics / Subtopics	S	1	M
		(d) Aerodrome Specifics
		GSE-specificPreferred Routes
		GSE-specific Staging Areas & Parking
(e)Adverse Weather Implications
etc.)		Low Visibility Operations (Sandstorm, Fogs,
High Wind Operation & Precautions
Precipitation
Thunderstorm / Lightning
(f) Emergency Procedures
Accidental Pressurization (doors closed)
	Ground Support Equipment Fire
	Aircraft Fire
	Large Fuel Spill/ Fuel Shut Off Valve Aircraft Evacuation on the Ramp

GACA uallhU ollgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M14	GROUND SUPPORT EQUIPMENT OPERATOR PRMVehicle

S = Satisfactory or N/A

I=Incomplete

M =Missing

A.	Component tProfile	MinimumDuration/Requirements			S		M
1.	(a) Knowledge Module:	8 units
	(b) AdditionalModules:	Tr.Component 15:	AllModules
	(c) On-Job-Training: (durationorevents)	PRM Operations:	30 flights Narrow&widebodya/c Day&night operation
2.	Qualification Criteria:	WrittenExam: OJTAssessment:	Min: 70% per exam
3.	Component Recurrence:	36months,upto50%reducedunits		3 flights

B.	KnowledgeSubmodule	Topics / Subtopics		s		M
1.	PRMVehicleOperations
(a) Original Equipment Manufacturer (OEM) Operating Instructions
Controls & Operation
Pre-use & Post-use Inspections
Stability & Limitations
Loading Bridge Extension /Safety Rails
Proximity Sensors
Emergency Descent
Troubleshooting
(b) Equipment Practical Training
(c)Aircraft Docking Procedure
Vehicles	Hand Signals / Marshaling Guidance for
	Pre-use SafetyChecks
	Positioning to / Removing from Aircraft
Securing Equipment
Day & Night Operations
Wide & Narrow Body Aircraft Specifics
(d)PRM Loading & Unloading Procedure
(e) Aerodrome Specifics
GSE-specificPreferredRoutes

GACA uallhU ololgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M14	GROUND SUPPORT TEQUIPMENT OPERATOR PRMVehicle

B.	KnowledgeSubmodule	Topics / Subtopics	S	1	M
		GSE-specific Staging Areas&Parking
		(f)Adverse Weather Implications
	etc.)	Low Visibility Operations (Sandstorm, Fogs,
	High Wind Operation & Precautions
	Precipitation
	Thunderstorm / Lightning
	(g) Emergency Procedures
	Ground Support Equipment Fire
	Aircraft Fire
	Large Fuel Spill / Fuel Shut Off Valve
	Participating in a declared Full Emergency (RendezvousPoint/RVP)
	AircraftEvacuation
Ramp	Actions During Terminal Evacuation on the

GACA uallhU ololgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M15	GROUND SUPPORT EQUIPMENT OPERATOR De/Anti-lcing Vehicle

S=Satisfactory or N/A

I=Incomplete

M=Missing

No	Component tProfile	MinimumDuration/Requirements			S		M
1.	(a) KnowledgeModule:	16 units
	(b) Additional Modules:	Tr. Component 15:	AllModules
	(c) On-Job-Training: (duration or events)	De/Antilcing Operation:	30 flights Narrow&widebodya/c Day&nightoperation
2.	QualificationCriteria:	WrittenExam:	Min:70%perexam
		OJTAssessment:	3 flights
3.	Component tRecurrence:	36months,upto50%reduced units

No	Knowledge Submodule	Topics / Subtopics	S	一	M
1.	De/Anti-lcingVehicle Operations	(a) Original Equipment Manufacturer (OEM)
	Operating Instructions
	Controls & Operation
	Pre-use & Post-use Inspections
	Stability& Limitations
	Arm Extension
	Proximity Sensors
	Troubleshooting
	(b) Equipment Practical Training
	(c) De/Anti-icing Fluid Types
	Special Fluids & Specifications
	Holdover Times
Liquid Temperature
AircraftCritical Surfaces	(d) De/Anti-lcing Procedure
	Treatment & Spraying Distances.
Wide&NarrowBody Aircraft Specifics
Pre-use Safety Checks
Positioning to / Removing from Aircraft
Hand Signals / Marshaling Guidance for Vehicles

GACA uallhU ololgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M15	GROUND SUPPORTEQUIPMENT OPERATOR De/Anti-lcing Vehicle

No	Knowledge Submodule	Topics / Subtopics	S			M
		Day & Night Operations
Securing Equipment
(e) Aerodrome Specifics
GSE-specific Preferred Routes
GSE-specific Staging Areas & Parking
(f)Adverse Weather Implications
Low Visibility Operations
Strong Wind Conditions& Operability
Precipitation/ Sandstorm
(g) Emergency Procedures
Ground Support Equipment Fire
	Aircraft Fire
	Large Fuel Spill / Fuel Shut Off Valve
Aircraft Evacuation
Actions During Terminal Evacuation on the Ramp

GACA yual lhULolelluJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements Version2020.02
COMPONENT 17-M16	GROUND SUPPORT EQUIPMENT OPERATOR Forklift

S = Satisfactory or N/A

I=Incomplete

M =Missing

A.	Component Profile	MinimumDuration/Requirements			S		M
1.	(a) Knowledge Module:	6 units
	(b) AdditionalModules:	Tr.Component 15:	AllModules
	(?) On-Job-Training: (durationorevents)	Forklift Operation:	3 working days of integrated operations
2.	QualificationCriteria:	WrittenExam:	(loading /unloading) Min: 70%per exam
		OJTAssessment:	3 hours ofintegrated operations
3.	Component Recurrence:	36 months,up to 50%reduced units

B.	Knowledge Submodule	Topics / Subtopics		s_	M
1.	Forklift Operations
	(a) Original Equipment Manufacturer (OEM) Operating Instructions
	Controls & Operation
	Pre-use & Post-use Inspections
	Stability& Limitations
	Emergency Descent
	Troubleshooting
	(b) Equipment Practical Training
	(c) Warehouse Operations
	Warehouse &RacksFamiliarization
	Hand Signals / Marshaling Guidance for Vehicles
	Driving Characteristics & Speeds
Day & Night Operations (warehouse / ramp)
	Warehouse Safety Considerations& Rules
Securing Equipment
(d) Balance & Tipping
Balancing Principles
Safe Loading & Unloading Practices
(e) Adverse Weather Implications

GACA uallhU ollgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements Version2020.02
COMPONENT 17-M16	GROUND SUPPORT EQUIPMENT OPERATOR Forklift

B.	KnowledgeSubmodule	Topics / Subtopics	S		M
		Low Visibility Operations (Sandstorm, Fogs, etc.)
High Wind Operation &Precautions
Precipitation
Thunderstorm / Lightning
(f) Aerodrome Specifics
GSE-specificPreferredRoutes
GSE-specific Staging Areas&Parking
(g） EmergencyProcedures
Ground Support Equipment Fire
FacilitiesFire

GACA yuallhU ollgl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M17	GROUND SUPPORT EQUIPMENT OPERATOR Fueling Bowser /Hydrant Dispenser

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	MinimumDuration/Requirements			S		M
1.	(a) KnowledgeModules:	48units
	(b) AdditionalModules:	Tr. Component 15:	AllModules
	(c) On-Job-Training: (duration or events)	AircraftFueling Operations:		30 flights Narrow&widebodya/c Day & night operations
2.	QualificationCriteria:	Written Exam:	Min:80%perexam
OJTAssessment:			3 flights
	3.
	36months,nolessthan16units
Component Recurrence:

No	Knowledge Submodules	Topics / Subtopics		s1		M
1.	Fuel Safety
		(a) Overview of Safety
	(b) Aerodrome Specifics
		Local Aircraft Stand Envelope & Markings
	Emergency Shut-off (Airport EFSO)
	Example of Airport Stand Plan
	Aircraft Stand / Pit Numbering
	Opening of Fuel Pits
		GSE-specific Preferred Routes
		GSE-specific Staging Areas & Parking
	Spill Prevention	(c) Environmental Conditions &Safety
	(e)	(d）
(f)	Classes of Fire
(g)	Fire Extinguishing Agents & Devices
(h)	Personal Protective Equipment(PPE)
	FOD Prevention
	(i) Reporting Problems
2.	(i) Quality Control Aspects	Lost Time Incident Form
		(a） Overview of Quality Control
		(b) Essential Technical Specifications

GACA ualllhlollaugJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M17	GROUND SUPPORT EQUIPMENT OPERATOR Fueling Bowser Hydrant Dispenser

No	KnowledgeSubmodules	Topics / Subtopics	S 1	M
3.		(c) Factors Affecting Jet Fuel Specifications
		(d) Supply Reliability, Availability, & Contamination
		Fuel Quality Check & Sampling Procedures
		Documentation / Records of Inspection
		Fuel Pit Contamination
		(e) Jet Fuel Filtration
		(f) Fuel Grade Confirmation
		(g) Milipore Testing
		(h) Differential Pressure
		(i) FieldTests&QualityControlActivities
	Fuel Dispenser/Bowser	Hydrant Dispense
Fuel Bowser
(! Providing Density of Fuel
(k) Unit Conversion (Kilos, Pounds, Litters, Gallons)
(a)Refuel Sheet Reading
(b) Introduction to Aircraft Fueling
Types of Fueling Equipment
Operations	Operating Principles of Refuelers &
	Dispensers IATA LevelsofService
	(c) Original Equipment Manufacturer (OEM) Operating Instructions
	FuelingVehicle Details
	Fueling System & Instruments
	Control & Interlock Systems
	Deadman Control
	Hoses, Pumps, Nozzles, Couplers, Coupling
	Sampling Points & Slop Tank
	Pre-use & Post-use Inspections
	Raising and Lowering Platform
	SafetySensors&Systems

GACA yuall lhUolllugJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M17	GROUND SUPPORT EQUIPMENT OPERATOR Fueling Bowser Hydrant Dispenser

No	KnowledgeSubmodules	Topics / Subtopics	S	1	M
		Stability & Limitations
	Troubleshooting Emergency Features (Engine Kill & Fuel
	Shut-off)
	Override /Seals
	Daily & Weekly Checks Flight Information System
	(d) Equipment Practical Training
	(e) Fueler Loading
	Loading Order
	Access to Fuel Load Terminal
	Bonding
Fuel Loading Procedure & Monitoring
Fuel Settling & Sampling Leaving the Fueling Terminal
Recording Fuel Meter Quantity
Equipment Positioning Procedure
(f) Aircraft Type Vs Equipment to be Used
Hand Signals / Marshaling Guidance for Vehicles
Pre-use Operational Safety Checks
Safe Positioning Under Aircraft / Removing from Aircraft
Emergency Egress / Clear Exit
Securing Equipment
Day & Night Operations
(g) Adverse Weather Implications
Low Visibility Operations (Sandstorm, Fogs, etc.)
High Wind Operation & Precautions
Precipitation
Thunderstorm / Lightning (Electric Storms)
Intense Heat
4. Maintenance & Equipment

GACA yuall lhUolllugJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M17	GROUND SUPPORT EQUIPMENT OPERATOR Fueling Bowser Hydrant Dispenser

No	Knowledge Submodules	Topics / Subtopics			M
	Testing Aspects	(a）Routine Test Frequencies
		(b) Variance Approval Certificate
		(c) Soak Testing Procedures
		(d) Filtration Equipment
		Routine Maintenance & Checks
		(e) Hose Inspection & Testing Procedures
		(f) Pressure Control System & Deadman Control Valves
5.		Equipment Calibration Program
	AircraftFueling Procedures	(g)
		(a) Aircraft Fueling Systems
		Wide&NarrowBodyAircraft-General
		Aircraft Fuel Tanks Vents & Monitoring Aircraft Fuel Panels，Gauges &Control
		Switches (Aircraft Specific) Automatic Fueling Mode (Aircraft Specific)
		Fueling from Both Wings & Coordination
		(2 fueling vehicles) (b) Communication with Aircraft Mechanic
		(c) Aircraft Fueling Procedure (JIG 1)
		IATABaseline
	Pre-Use Check
	Grounding / Bonding
	(Connection & Disconnection)
	Connecting / Disconnecting to Fuel Pit
	Connecting / Disconnecting to Aircraft
	Safety Measures QualityCheck/ Fuel Sampling at1000It.&
	Post Refueling Fuel Leak Check
	Monitoring of Gauges & Fueling Process
	(d) Special Fueling Procedures
Fueling with Passengers on Board
	Fueling with APU in operation

GACA yuall lhUolllugJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 17-M17	GROUND SUPPORT EQUIPMENT OPERATOR Fueling Bowser Hydrant Dispenser

No	KnowledgeSubmodules	Topics / Subtopics			M
6.		Fueling with GPU in operation
		Fueling with ACU in operation
		Fueling with one Engine Running
		Fueling with Inoperative Hydrant EFSO
		Overwing Refueling
Aircraft Defueling Procedures		Fueling in Hangars
	(a)Defueling Safety Precautions & Rules
	(b) Jet Fuel Request for Defuel Form
	(c) Communication with Aircraft Mechanic
	(d) Defueling Operation
	By Aircraft Pump
	By Refueler Pump
7. Emergency Procedures	(e) MonitoringFuel LevelinRefuelerTank
	(f) Determination of Defuel Quantity
	(a) Response & Actions
	Ground Support Equipment Fire
	Aircraft Fire
	Large Fuel Spill
	Aircraft Evacuation on the Ramp
	Actions During Terminal Evacuation on the
Coordination with Airport Operator	Ramp
	Fueling of Hijacked Aircraft
(b)Emergency Case Studies
8. Provisional IATALevels3and 4 (For Fueling Companies Applying for IATA Level 3 and Level 4 Services)
	(a) Level 3: Routine Fueling - Distribution Required & Discrepancy Checking
	As per IATA Level 3 & JIG-1 App. A11 Items
	(b) Level 4: Non-Routine Fueling
	As per IATA Level 4 & JIG-1 App. A11 Items

GACA uallbUolllgJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 18	IN-ELIGHT CATERING

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	MinimumDuration/Requirements			S		M
1.	(a) Knowledge Modules:	12units
	(b) On-Job-Training: (duration or events)	Catering Operations:	30 flights transferring, loading & unloading
	QualificationCriteria:		WrittenExam:	Min:70%per exam
OJTAssessment:			2 flights transferring, loading & unloading
2. 3.	Component Recurrence:	36 months, up to 50% reduced units

No	Knowledge Modules	Topics / Subtopics		S	1	M
1.	International Food Safety Regulations
		(a) Word Health Organization
Standards		In-flight Catering Hygiene & Sanitation
(b)HACCP (Hazard Analysis Control Points)		& Critical
General Principles
(c) IFSA (International Flight Catering Association)
Safety Guidelines for Airline Catering
(d) Food Safety Management Systems
General
Food Preparation Principles
Food Storage & Packaging Water & Ice Procedures
	Dry Ice Procedures
	Reheating Food (oven, microwave, hot pot)
	Tray & Trolley Planning
	Dish Cleaning Procedures
Catering Facility Fire	(e) Emergency Procedures
	CateringFacilityEvacuation
2. In Fight Catering Facility	Pandemic/Epidemic
	(a) Introduction to all Catering Processes

GACA ualllhl oleleJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 18	IN-ELIGHT CATERING

No	Knowledge Modules	Topics/ Subtopics	S			M
		(b) SecurityAspects
		(c) ComprehensiveWalkthroughof Catering Facility

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 19	AIRCRAFT CLEANING

S = Satisfactory or N/A

I=Incomplete

M=Missing

No	Component Profile	MinimumDuration/ Requirements			S		M
1.	(a) Knowledge Modules:	16Units
	(b) On-Job-Training: (duration or events)	Interior or Exterior Aircraft Cleaning:		10 flights 5 x Exterior cleaning 5 x Interior cleaning
			Written Exam:	Wide&NarrowBodya/c Night-stop cleaning Min: 70% per exam
2.	Qualification Criteria:	OJT Assessment:	3 flights 2 x external cleaning
			1 x internal cleaning
3.	Component Recurrence:	36 months,no less than 16 units

No	Knowledge Modules	Topics / Subtopics		s1		M
1.	Interior/Cabin Cleaning
	(a) Personal Protection/ PPE
		(b) Damaged/Faulty On Board Equipment
	(c) Security Checks
	Operation	(d) Planning & Preparation of Cabin Cleaning
	(e) s	Short Vs Long Turnaround Requirements
	(f) Cabin Areas to be Cleaned
	Cleaning Equipment & Agents	(g)
	Hazards & Risks	(h)
	(i) Left-behind Items
	Cabin Cleaning Techniques
	(i)	Detailed Checklists
(I1)	(k) ）Deep Cleaning Aspects & Techniques
	Cockpit Cleaning - Special Precautions
	(m) Reporting of Abnormalities or Damaged Parts
	(n) Removal of Cleaning Equipment
	(o) Removal of Waste
	(p) Storage of Equipment
	(q) Documentation & Sign Off
	(r) Night-stop Cleaning Specifics

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 19	AIRCRAFT CLEANING

				M
No	Knowledge Modules	Topics / Subtopics
2.		(s) Case Studies of Incidents (t) Interior Cleaning Practical Training
	Exterior Aircraft Cleaning
		(a)Planning &Preparation of ExteriorAircraft Cleaning Operation
		(b) Cleaning Equipment & Agents
		(c) Environmental Concerns
		(d) External Hazards & Risks
		(e) AircraftSensitiveAreas&Probes
		(f) External Areas to be Cleaned
		(g) ( Cleaning Equipment & Agents
		(h) Installing Safety Covers Prior to Cleaning
		(i) Removing Safety Covers After Cleaning
		(i) Post-cleaning Inspection by Supervisor
		(k) Post-cleaning Inspection by Part-66 Aircraft Mechanic
		Reporting of Abnormalities/Damaged Parts
		(m) Exterior Aircraft Cleaning Techniques
		Detailed Checklists
		(n) Storage of Equipment
		(o) Documentation & Sign off
3.		(p) Case Studies of Accidents/lncidents Attributed to Exterior Aircraft Cleaning
	EmergencyProcedures	(q) Exterior Cleaning Practical Training
	(a) Response & Actions
		Ground Support Equipment Fire
	Causing Aircraft Damage
		Spill Inside Aircraft (Chemicals)
	Coordination with Airport Operator/ Customer	Large Outside Spill (Chemicals, Aircraft Fluids)
4.	Aircraft Cabin Doors	Airline
	(Provisional)	(a)Passenger Aircraft Door Operation OverviewofAircraftDoorTypes

GACA uall lbU olellueJl GeneralAuthorityofCivilAviation	GROUND OPERATIONS TRAINING Baseline Requirements
COMPONENT 19	AIRCRAFT CLEANING

No	Knowledge Modules	Topics/Subtopics	S		M
		Procedure&Safety Precautions
		Opening /Closing Aircraft Cabin Doors from Outside
		(b) PracticeonActualAircraftDoors